“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe

On Redirection, Delay, and the Cult of Correct Emailing: A Note from Mr. Adam Ostrich of Bi-Borough Children’s Services


🦚 On Redirection, Delay, and the Cult of Correct Emailing: A Note from Mr. Adam Ostrich of Bi-Borough Children’s Services

Filed under the documentation of delayed decisions, address corrections, and administrative courtesy cloaked in delay.

7 March 2025
To: Noelle

📜 Dear Polly,

Thank you for your recent email to Ms. Suzie Newbottom.

Your message has been noted, and your patience presumed.

We shall respond no later than Wednesday, 12 March, with further detail on how we intend to proceed.

Though what precisely will be proceeded upon remains artfully undefined.

📬 On Email Etiquette and Official Channels

Please be reminded — with all due formality — that the correct email address for all concerns related to Children’s Services is:

📩 FCSresponseservice@rbkc.gov.uk

Accuracy in routing, it seems, remains the cornerstone of institutional engagement —
even when substance is pending.

📜 Kind regards,

Adam Ostrich
Customer Relationship Manager
Bi-Borough Children’s Services
Kensington Town Hall
Hornton Street, W8 7NX


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