⟡ The Email Where I Ask Not to Be Retaliated Against for Being Ill — and They Schedule Another Visit ⟡
“Written adjustments don’t mean you stop harassing me. They mean you write it down.”
Filed: 4 November 2024
Reference: SWANK/WCC/EMAILS-02
📎 Download PDF – 2024-11-04_SWANK_DisabilityAdjustmentRequest_WCC_CPConferenceReschedule.pdf
Disability adjustment request and CP conference deferral submitted to Westminster Children’s Services. Includes direct acknowledgment of written-only protocol and institutional illness.
I. What Happened
On 4 November 2024, the parent formally emailed Westminster Children’s Services to request:
A rescheduling of a child protection conference due to illness (parent and child)
Recognition of disability-related limits on verbal communication
Time to obtain a psychological assessment following trauma caused by state involvement
Despite acknowledging the child’s hospital visit, the parent’s throat condition, and a documented disability adjustment, the response from Kirsty Hornal:
Reaffirmed that fortnightly visits would continue anyway
Dismissed the impact of social services on the family’s health
Suggested she would “speak to the GP surgery” instead of respecting written-only limits
Closed the message by complimenting the family’s Halloween costumes
II. What the Complaint Establishes
That Westminster staff acknowledged a parent’s disability while actively ignoring its impact
That verbal communication was repeatedly pressured despite documented respiratory restrictions
That trauma and illness were used as scheduling factors — not as grounds for meaningful procedural accommodation
That safeguarding protocol was being pursued in parallel with informal, invalidating correspondence
That requests to delay the CP conference due to emergency illness were met with administrative minimisation
III. Why SWANK Logged It
Because when you request a disability adjustment and the institution responds with:
“Until then, fortnightly visits will continue…”
— you’re not having a conversation.
You’re being procedurally managed.
This email is not about rescheduling.
It is about retaliation disguised as routine.
The polite tone doesn’t soften the reality:
Kirsty Hornal was fully aware of the medical and psychiatric conditions involved — and continued protocol without modification.
The adjustment was acknowledged, but never respected.
IV. Violations
Equality Act 2010 – Section 20
Failure to implement written-only adjustments for a respiratory disabilityChildren Act 1989 / 2004
Procedural disregard for child welfare during confirmed illnessHuman Rights Act 1998 – Article 8
Unlawful intrusion into private life while acknowledging medical harmData Protection Act 2018
Use of medical disclosures to justify continued contact without consent
V. SWANK’s Position
This was not concern.
This was continuity without consent.
This was not a delay in scheduling.
It was an institutional decision to press forward — regardless of health.
You can’t ignore a disability and cite it in your email.
You can’t say “we understand” and then escalate anyway.
You can’t call it safeguarding if the harm is coming from you.
So now we call it what it is:
Logged.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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