“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe

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Showing posts with label Complaint Acknowledgment. Show all posts
Showing posts with label Complaint Acknowledgment. Show all posts

Chromatic v The Department That Read Her Trauma Like a To-Do List – On the Weaponisation of Acknowledgment Without Action



“Thank You for Acknowledging the Timeline. Your Resignation Will Suffice.”

⟡ An Email Acknowledgment That Managed to Say Nothing While Admitting Everything

IN THE MATTER OF: The art of the polite fob-off, safeguarding gaslighting, and the gall of asking for trust after years of trauma


⟡ METADATA

Filed: 21 July 2020
Reference Code: SWANK-TCI-ACKNOWLEDGMENT-EMPTY
Court File Name: 2020-07-21_Records_AshleyAdamsAcknowledgesComplaintAndTimeline
Summary: After 3.5 years of illegal investigations, forced hospital visits, statutory breaches, surveillance-level visits, and refusal to provide required reports, Polly Chromatic submitted a legally grounded 12-page timeline and complaint. Ashley Adams-Forbes responded with a polite email: vague praise, non-answers, a week-long delay, and an emotionally manipulative suggestion that Polly didn’t need to “prove herself” — after three years of being required to do exactly that. This email is a masterclass in professional deflection and safeguarding delusion.


I. What Happened

After submitting a trauma-documented, statute-cited timeline and asking very reasonable questions like “What is the purpose of this investigation?”, Polly Chromatic received this tidy email in return. It offered no substantive reply, no answers to her questions, and no mention of the statutory breaches outlined. Instead, the Deputy Director apologised for not responding sooner, thanked her for the clarification, and requested a week’s time to reply — a reply that never came in the form of meaningful action.


II. What the Email Confirms

  • That the Department received and read a comprehensive complaint and timeline

  • That it recognised its delay in responding

  • That it failed to address any of the key statutory breaches, including:

    • §17(6) of the Children Ordinance 2015 (case report requirement)

    • Emergency COVID-19 laws violated during visits

    • Homeschool protection under the Education Ordinance

  • That it attempted to dismiss the record as unnecessary over-proving — despite having asked for exactly that in prior emails


III. Why SWANK Logged It

Because when an institution responds to trauma with performative empathy, someone must document the duplicity. Because “thank you for proving your trauma in excessive detail” is not a compliment — it’s an indictment. Because a week of silence after 3.5 years of harassment is not resolution — it’s bureaucratic amnesia. And because no public official should ever tell a traumatised mother that she needn’t prove herself after requiring her to email her credentials, CV, income, and medical records for years.


IV. Violations

  • Negligent case oversight

  • Emotional gaslighting disguised as empathy

  • Refusal to produce case outcome reports

  • Deflection of legal responsibility

  • Failure to provide clear investigation purpose or closure

  • Violation of education rights and homeschooling protections

  • Disability-based harassment and retaliation


V. SWANK’s Position

We log this as an example of the government’s strategy of smile-drenched sabotage. SWANK London Ltd. affirms:

  • That acknowledgment without remedy is still abuse

  • That professional-sounding emails are not a substitute for lawful behaviour

  • That telling a mother she doesn’t have to prove herself — after demanding her CV — is insulting

  • That a 12-page complaint does not require “a week to draft a letter” — it requires an immediate apology and institutional reform

  • That this response is best placed in a file titled “How to Say Nothing After 3 Years of Everything”


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