📞 SWANK Dispatch: Phone Call Follow-Up — Reframing the Real Issue
🗓️ 8 August 2020
Filed Under: complaint redirection, education stall tactics, social worker abuse, policy opacity, unfulfilled reporting, hospital misconduct, child rights violations, administrative diversion
“My complaint was about abuse. Their concern was whether I had submitted a form.”
— A Mother Who Understood the Difference Between Safety and Surveillance
In this follow-up letter to Willette A. Pratt, Senior Investigative Officer at the Complaints Commission, Polly Chromatic reasserts a crucial distinction: her original complaint was about institutional harm — not late paperwork.
On 7 August 2020, Willette phoned her. She mentioned concern over the start of the school year on 31 August and the urgency of homeschool registration. But Noelle didn’t initiate this complaint over education delays — she initiated it over abuse, neglect, and the complete failure of state mechanisms to follow their own laws.
🧱 I. Her Complaint Was Clear — The System Keeps Reframing It
Her original complaint included:
Repeated unlawful and traumatising actions by Social Development
A hospital incident involving sexual abuse and rights violations
Failure to provide any reports, timelines, or rationale for investigation
Refusal to supply written homeschool registration requirements
Instead, Willette focused on the school calendar.
🧠 II. What She Wants Is Lawful Process — Not Bureaucratic Panic
Outcomes Noelle requests:
📄 Reports corresponding to every state intervention
📄 Written explanation of the prolonged investigation
📄 A formal review of the hospital assault
📄 Written policies on how to register for homeschool
📄 Written expectations for maintaining homeschool compliance
📄 Review of whether Social Development is complying with law
Her offer:
“I am willing to follow a formal written letter... provided to me directly from the Deputy Director or the Director of The Department of Education.”
What she has not received:
Any of the above.
📚 III. UK Homeschool Law Quoted in Full — With More Legal Literacy Than the State
Polly cites 13 points from UK law, noting:
No required subjects
No required tutors
No legal duty to notify authorities
No mandatory testing or “school day” conformity
Home educated children are not automatically vulnerable
Oversight must be proportionate, not coercive
📌 Final Clarity:
“I initiated the complaint… because the Department of Social Development is not and has not been following the law… and has put the safety and wellbeing of my children at risk.”
It was never about forms.
It was always about trauma, transparency, and the right to educate without persecution.