“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label housing ombudsman. Show all posts
Showing posts with label housing ombudsman. Show all posts

Unsafe, Unlivable, and Now Officially Escalated


⟡ “The Moldy Flat Became a Legal Archive.” ⟡

Formal Complaint Sent to Housing Ombudsman Alleging Landlord and Council Negligence Leading to Unsafe Living Conditions and Financial Harm

Filed: 10 March 2025
Reference: SWANK/HO/EMAIL-01
📎 Download PDF – 2025-03-10_SWANK_Email_HousingOmbudsman_Submission_HousingNegligenceComplaint.pdf
Summary: SWANK confirms submission of a formal complaint to the Housing Ombudsman regarding statutory neglect by both landlord and local authority in maintaining safe, habitable housing conditions.

I. What Happened

On 10 March 2025, a formal complaint was submitted by Polly Chromatic to the Housing Ombudsman. The subject line made clear:

– Both the landlord and RBKC are accused of negligence
– The situation resulted in unsafe living conditions
– There were financial losses connected to the disrepair and oversight failures

While the full complaint body was in the attachment, this email serves as the submission confirmation and jurisdictional trigger for Ombudsman involvement.

II. What the Record Establishes

• You formally activated Ombudsman oversight on 10 March 2025
• The complaint names both private and public bodies as responsible
• This email serves as proof of escalation beyond local resolution
• It can be paired with RBKC’s refusal letters and court filings to show full exhaustion of internal routes

III. Why SWANK Logged It

Because escalation is part of exhaustion — and exhaustion is part of evidence.
Because this email is the moment the archive moved outside the borough.
Because the mould wasn’t just medical — it was municipal.

SWANK documents every threshold crossed in pursuit of lawful shelter.

IV. SWANK’s Position

We do not accept that unsafe housing can be blamed on a landlord while the Council fails to inspect.
We do not accept that financial harm from statutory neglect is incidental.
We do not accept that silence at local level should block structural oversight.

This wasn’t just an email. It was jurisdictional invocation.
And SWANK will record every time oversight was demanded.

⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


No comments:

£4.2 Million: The Cost of Doing Nothing While a Family Suffocates


⟡ This Wasn’t Disrepair. It Was Disability Endangerment at Market Rate. ⟡

Filed: 1 May 2025
Reference: SWANK/HOUSING/RBKC-FAILURE
📎 Download PDF — 2025-05-01_SWANK_HousingOmbudsman_Evidence_RBKC_Landlord_HousingNegligence_DisabilityExposure_£4.2MClaim.pdf

I. £4.2 Million: The Cost of Doing Nothing While a Family Suffocates

This evidence bundle was submitted to the Housing Ombudsman against:

  • The Royal Borough of Kensington and Chelsea (RBKC)

  • The named private landlord of 37 Elgin Crescent

It details:

  • Exposure to toxic fumes during critical asthma episodes

  • Prolonged failure to repair life-threatening infrastructure

  • Repeated refusal to escalate environmental health hazards

  • Gaslighting, procedural delay, and statutory breach

This wasn’t neglect.
It was priced indifference — and now the bill is itemised.

II. They Knew It Was Uninhabitable. They Left Us There Anyway.

Inside the property:

  • No functional extraction during medical gas events

  • Water leaks affecting electrics

  • Delays in gas meter isolation

  • Ignored reports from medically exempt tenants

  • Children exposed to toxic inhalants

Inside the council:

  • Emails unread

  • Statutory duty evaded

  • Complaints closed mid-investigation

  • No safeguarding action — unless aimed at the tenant

They protected the building, not the bodies inside it.

III. Why SWANK Filed It

Because a mother with Eosinophilic Asthma should not be forced to chase environmental safety during collapse.
Because children should not be raised in conditions medically indistinguishable from attempted suffocation.
Because when the council and landlord play pass-the-blame, SWANK plays Exhibit A through Z.

Let the record show:

  • The risk was declared

  • The symptoms were visible

  • The council was complicit

  • And SWANK — filed the full valuation, annotated in respiratory contempt

This isn’t a tenant grievance.
It is a housing ombudsman submission with forensic layout and legal heat.

IV. SWANK’s Position

We do not believe that private landlords are above statutory duty.
We do not permit councils to gaslight their failure to intervene.
We do not confuse maintenance delays with disability abuse.

Let the record show:

The ceiling cracked.
The lungs failed.
The council blinked.
And SWANK — filed for £4.2 million.

This isn’t housing disrepair.
It’s state-enabled endangerment in property deed format.



No comments:

Documented Obsessions