“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label local government failure. Show all posts
Showing posts with label local government failure. Show all posts

Upholding Standards Where Institutions Decline To Recognise Them


🏛️ A Formal Petition for Redress: Against the Royal Borough of Kensington and Chelsea's Theatrical Incompetence

Date: 11 March 2025

✉️ To:

The Local Government and Social Care Ombudsman
PO Box 4771
Coventry, CV4 0EH
Email: advice@lgo.org.uk

📜 Subject:

Formal Escalation: Complaint Against the Royal Borough of Kensington and Chelsea Social Services

🖋️ Dear Sir or Madam,

It is with considerable reluctance—though, alas, no lingering hope—that I am compelled to escalate a formal complaint regarding the Royal Borough of Kensington and Chelsea (RBKC) Social Services: a department whose performance can most charitably be described as a pageant of institutional inertia, procedural incoherence, and ritualised indifference to both statutory obligations and common decency.

Having afforded RBKC every opportunity for redemption through their labyrinthine complaints process, I must now conclude that local resolution is not merely unlikely, but philosophically untenable.

🎓 Overview of Concerns

1. Dereliction of Support Obligations

Despite repeated formal requests, RBKC has failed to provide even the most elementary assistance appropriate to my documented medical needs, legal entitlements, or human dignity.

2. Procedural Mismanagement of a Most Basic Kind

My case has been marred by missed deadlines, conflicting information, and responses so perfunctory they barely rise to the level of parody.

3. Discrimination on Grounds Both Racial and Disabling

In execution and effect, RBKC's treatment of me has flagrantly disregarded the Equality Act 2010, manifesting both disability discrimination and racial bias under the pretext of professional judgment.

4. Coercive Interference Masquerading as Support

Rather than facilitate autonomy, RBKC has consistently deployed pressure tactics disguised as “assistance,” eroding trust and infringing upon my lawful right to self-determination.

5. Breach of Statutory Duties and Professional Ethics

RBKC has failed to meet its legal duties under the Children Act 1989, Care Act 2014, and its own safeguarding frameworks—preferring spectacle over substance at every turn.

🩺 Attempts at Local Resolution

In good faith, I engaged extensively with RBKC’s complaints process, submitting comprehensive evidence, requests for remedy, and detailed accounts of misconduct. Their responses have ranged from evasive to perfunctorily polite—never substantive.

✨ Requested Outcomes

Accordingly, I respectfully request that the Ombudsman:

  • Conduct a comprehensive and impartial investigation into RBKC’s conduct;

  • Issue a formal determination on breaches of law and procedure;

  • Recommend specific corrective actions, including policy reforms, training requirements, and compensation where appropriate;

  • Confirm receipt of this correspondence and advise me of the expected timeline for review.

All future communication, I request, be conducted exclusively in writing, due to health-related necessity.

🖋️ Yours, with unbroken courtesy despite abundant provocation,

Polly
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