⟡ The Duty Inbox Affair ⟡
Filed: 8 October 2025
Reference: SWANK/WESTMINSTER/ACCESS-FAILURE
Download PDF: 2025-10-08_Core_Westminster_CommunicationFailure.pdf
Summary: Westminster’s “Duty Inbox” proves to be a bureaucratic phantom—never defined, never disclosed, yet routinely weaponised to claim non-communication.
I. What Happened
• On 24 September 2025, Fiona Dias-Saxena of Westminster’s North West Social Work Team announced she had “checked her Duty Inbox.”
• No such inbox had ever been identified, described, or lawfully instructed for use.
• The Local Authority subsequently implied the mother’s non-engagement—an accusation constructed upon a ghost address.
• The only verified address for service, as confirmed by Court Order M03CL193 (12 September 2025), remains director@swanklondon.com.
II. What the Addendum Establishes
• Westminster failed to define its communication channels.
• The undefined “Duty Inbox” fabricated a false narrative of parental non-compliance.
• The omission constitutes procedural discrimination under the Equality Act 2010 ss.20–21 and Children Act 1989 s.22(3)(a).
• The resulting confusion infringes Article 6 ECHR (fair hearing) and Article 8 ECHR (family life).
III. Why SWANK Logged It
Because opacity is the first refuge of administrative guilt.
When an authority invents inboxes without addresses, it is not managing information—it is curating plausible deniability.
SWANK records this absurdity as Exhibit A in the long-running catalogue of procedural fog and Equality-Act amnesia.
IV. Violations
• Equality Act 2010 s.20(1) – Failure to make reasonable communication adjustments.
• Equality Act 2010 s.149 – Breach of the Public Sector Equality Duty.
• Children Act 1989 ss.7 & 17 – Exclusion of parental participation.
• Data Protection Act 2018 s.7 – Inaccuracy through opaque record-keeping.
• Articles 6 & 8 ECHR – Obstruction of fair process and family correspondence.
V. SWANK’s Position
This so-called Duty Inbox is emblematic of Westminster’s culture of structural concealment—an institutional mirage masquerading as policy.
Accessibility cannot coexist with secret addresses.
Until every communication route is defined, verified, and disclosed in writing, Westminster operates in breach of both procedural law and basic reason.
Filed under the Mirror Court Division of Procedural Decadence.
✒️ Polly Chromatic
Director, SWANK London Ltd
“We file what others forget.”