⟡ Addendum: On Equality, Air, and the Administrative Pretence of Courtesy ⟡
Filed: 12 May 2025
Reference: SWANK/RBKC/PC-098
Document: 2025-05-12_Core_PC-098_RBKCChildrenServices_JRResponseEqualityBreach.pdf
Summary: Correspondence chain between the claimant and the Royal Borough of Kensington and Chelsea’s legal team, forming part of the Judicial Review pre-action protocol concerning the unlawful escalation to PLO and the refusal to implement written-only communication as a lawful disability adjustment.
I. What Happened
Between 25 April and 12 May 2025, the claimant delivered a Pre-Action Protocol letter to the borough’s legal departments—an oxygen-assisted plea for proportionality disguised as procedure.
RBKC responded, eventually, through one Rosita Moise, Senior Solicitor, in tones of bureaucratic reassurance that could suffocate a saint. The reply, delayed and perfumed with disclaimers about Bank Holidays, managed to acknowledge everything except responsibility.
II. What the Exchange Establishes
That timeliness and empathy are strangers within local-authority inboxes.
That “no discourtesy is intended” is the contemporary equivalent of “let them eat cake.”
That to misinterpret a medical adjustment as non-compliance is not mere incompetence—it is discrimination rehearsed as administration.
III. Why SWANK Logged It
Because this email chain is a specimen of the polite brutality that sustains institutional harm. It documents the choreography of evasion: the solicitor’s paragraph as shield, the courtesy copy as camouflage, and the disabled parent’s breathlessness as unread attachment.
IV. Violations
Equality Act 2010 – Sections 20 & 149: failure to provide reasonable adjustments.
Human Rights Act 1998 – Articles 6 & 8: denial of procedural fairness and family integrity.
Public Law Principles – breach of fairness, proportionality, and common decency.
V. SWANK’s Position
The borough’s correspondence exemplifies the administrative art of appearing responsive while doing nothing.
SWANK records this exchange as a micro-study in velvet-gloved negligence: the jurisprudence of delay, composed in Calibri.