🦚 On Redirection, Delay, and the Cult of Correct Emailing: A Note from Mr. Adam Ostrich of Bi-Borough Children’s Services
Filed under the documentation of delayed decisions, address corrections, and administrative courtesy cloaked in delay.
7 March 2025
To: Noelle
📜 Dear Polly,
Thank you for your recent email to Ms. Suzie Newbottom.
Your message has been noted, and your patience presumed.
We shall respond no later than Wednesday, 12 March, with further detail on how we intend to proceed.
Though what precisely will be proceeded upon remains artfully undefined.
📬 On Email Etiquette and Official Channels
Please be reminded — with all due formality — that the correct email address for all concerns related to Children’s Services is:
📩 FCSresponseservice@rbkc.gov.uk
Accuracy in routing, it seems, remains the cornerstone of institutional engagement —
even when substance is pending.
📜 Kind regards,
Adam Ostrich
Customer Relationship Manager
Bi-Borough Children’s Services
Kensington Town Hall
Hornton Street, W8 7NX