“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label Bureaucratic Inertia. Show all posts
Showing posts with label Bureaucratic Inertia. Show all posts

A Formal Complaint of Collective Negligence: Gina Banana, Misty Grape, Cathy Carp, and Rita Ham


🦚 A Formal Complaint of Collective Negligence: Gina Banana, Misty Grape, Cathy Carp, and Rita Ham

Filed under the solemn record of coordinated professional silence and procedural abdication.

2025.04.04
To: The Complaints Department, Royal Borough of Kensington and Chelsea – Children’s Services
Subject: Formal Complaint – Collective Negligence by Gina Banana, Misty Grape, Cathy Carp, and Rita Ham

🧾 Dear Custodians of RBKC’s Professional Standards,

I regret the necessity of yet another formal complaint to your office, though I observe that such repetition appears to be the only reliable feature of my experience with RBKC Children’s Services.

This submission concerns the remarkably uniform inaction of four individuals employed within your department:

  • Gina Banana

  • Misty Grape

  • Cathy Carp

  • Rita Ham

Each professional was explicitly and repeatedly copied into communications that outlined grave, ongoing harm — medical, emotional, and legal.
These communications were neither cryptic nor vague; they were clear, urgent, and thoroughly substantiated.

And yet:

Each recipient achieved a level of coordinated silence so complete that it ought to be studied as a masterclass in bureaucratic inertia.

📜 What They Knew (But Chose Not to Acknowledge)

In the materials received, I outlined:

  • That I am disabled, living with eosinophilic asthma and muscle tension dysphonia, rendering verbal speech during stress medically unsafe;

  • That I submitted formal medical documentation requesting written-only communication under the Equality Act 2010;

  • That my household was recovering from sewer gas poisoning, and in-person visits were medically unsafe;

  • That I was enduring emotional retraumatisation, panic attacks, and worsening physical health through forced verbal engagement;

  • That named staff — Ernie Wallace, Ruth Pepper, and Flora Saxophone — were engaged in conduct violating safeguarding and disability protections;

  • That my formal complaints were going unacknowledged and legally protected adjustments systematically denied.

Despite full access to these disclosures:

None of the four responded, intervened, or sought clarification.

Their silence — in the face of written, clinical, and legal distress — speaks volumes about the internal culture at RBKC Children’s Services, where looking away appears not an aberration, but an expectation.

📚 Professional Failures, Catalogued

FailureDescription
Neglect of Disability LawAccess needs documented under the Equality Act were disregarded wholesale.
Breach of Safeguarding DutyClear indicators of trauma, harm, and health risk were ignored.
Complicity by OmissionHarmful practices were enabled by their collective silence.
Erosion of Public TrustInstitutional credibility was irreversibly degraded.

They did not prevent harm.
They simply refused to acknowledge it.

🩻 Consequences of Their Collective Inaction

  • Preventable deterioration of chronic health conditions;

  • Escalation of emotional distress, including panic attacks and communicative shutdowns;

  • Total collapse of trust in RBKC as a safeguarding institution;

  • Psychological injury to my children, who witnessed not protection, but abandonment.

🧾 Redress and Accountability Requested

Accordingly, I respectfully request that RBKC Children’s Services:

  1. Initiate a formal investigation into the collective conduct of Gina Banana, Misty Grape, Cathy Carp, and Rita Ham;

  2. Provide a detailed written explanation as to why no action or even acknowledgment followed receipt of safeguarding concerns;

  3. Acknowledge the material and emotional harm facilitated by their professional silence;

  4. Outline corrective measures to ensure that receipt of safeguarding information is no longer treated as optional correspondence.

📜 Final Reflection

These professionals may not have authored the original harm,
but their refusal to act rendered them collaborators in its perpetuation.

In safeguarding work, silence is not neutrality.
It is complicity.

This is not merely a complaint about individual oversight.
It is an indictment of institutional culture, where neglect is papered over with polite forwarding, and inaction wears the uniform of professional discretion.

Yours (unfortunately, again),
Polly
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