⟡ “Not Our Pipe, Not Our Problem — But Please Explain Why It Might Be” ⟡
RBKC’s Insurance Officer Requests National Insurance Number and Shifts Burden of Legal Responsibility Back to Complainant
Filed: 10 March 2025
Reference: SWANK/RBKC/EMAIL-05
📎 Download PDF – 2025-03-10_SWANK_Email_RBKC_GiuseppeMorrone_LiabilityStall_JurisdictionDenial.pdf
Summary: Giuseppe Morrone of RBKC Insurance Service states the gas pipe and landlord are not council assets and asks the complainant to explain RBKC’s liability — while continuing investigation.
I. What Happened
On 10 March 2025, RBKC’s Senior Principal Insurance Officer responded to a complaint about prolonged environmental health failure at 37 Elgin Crescent, Flat E. His message:
– Reasserted his role as investigator
– Requested a National Insurance number, despite prior detailed communications
– Claimed the property and gas infrastructure may fall outside of RBKC ownership
– Asked the complainant to provide legal reasoning and factual basis for RBKC’s responsibility
– Indicated that unless RBKC appoints a solicitor, court service will be redirected to the CCMCC
II. What the Email Establishes
• RBKC is engaged in jurisdictional distancing to avoid liability
• The burden of proof is subtly shifted back to the disabled complainant
• The Council has not denied harm — only its ownership of the responsibility
• This correspondence creates a recorded stall in the timeline for insurance processing and statutory breach resolution
• The email functions as both gatekeeping and risk containment
III. Why SWANK Logged It
Because public liability can’t be wriggled out of with “we’re not sure it’s ours.”
Because this was a request for evidence that should already be held by the Council.
Because when officials ask for your NI number instead of fixing the harm, they’re not investigating — they’re delaying.
SWANK logs every stall, every redirect, every legal half-denial masked as polite inquiry.
IV. SWANK’s Position
We do not accept that liability can be paused while the complainant builds the Council’s legal position for it.
We do not accept that administrative fencing is an excuse for medical risk.
We do not accept that housing harm can be redirected to nowhere.
This wasn’t engagement. It was procedural evasion.
And SWANK will file every time the archive was asked to do the institution’s job.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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