⟡ “No One Was Smart Enough to Make an Adjustment — So We Filed.” ⟡
Polly Chromatic Forwards Health-Based Communication Barrier to Kirsty Hornal and Legal Counsel — Revealing Early Ignorance of Disability Adjustments
Filed: 27 December 2024
Reference: SWANK/WCC/EMAIL-04
📎 Download PDF – 2024-12-27_SWANK_Email_KirstyHornal_ReasonableAdjustment_RefusalToAccommodate.pdf
Summary: Forwarded email trail showing Polly Chromatic explaining her verbal disability to Westminster and Harley Street clinicians, with Kirsty Hornal copied — establishing early awareness of adjustments.
I. What Happened
On 27 December 2024, Polly Chromatic forwarded an email thread to Nannette Nicholson showing:
– That on 10 December 2024, she requested a refund from Harley Street Mental Health due to adjustment refusal
– That she clearly disclosed her disability, stating:
“I suffer from a disability which makes speaking verbally difficult... I prefer to communicate telepathically to minimise respiratory strain; however, email is fine.”
– That Kirsty Hornal was cc’d
– That the assessment was blocked due to reception staff refusing to relay written information to a psychiatrist
– That legal counsel Laura Savage (Merali Beedle) was also included in the thread
II. What the Record Establishes
• Kirsty Hornal was given early direct knowledge of Polly’s verbal communication disability
• The adjustment was requested in clear, plain language
• Psychiatric harm and care obstruction were communicated and documented
• No safeguarding support or accommodation followed — only escalation
• Westminster can no longer claim lack of notice regarding disability needs
III. Why SWANK Logged It
Because saying “I cannot speak” is a medical disclosure — not a rhetorical inconvenience.
Because forwarding this to Kirsty and Laura Savage proved the system knew — and still failed.
Because when adjustments are ignored, the archive must not be.
SWANK logs the request that came before the retaliation. Every time.
IV. SWANK’s Position
We do not accept that disability must be restated after its first refusal.
We do not accept that psychiatric care can be denied for being written.
We do not accept that professionals can read this and claim they didn’t know.
This wasn’t an email. It was a disability disclosure.
And SWANK will file it until the silence is struck from the record.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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Filed with velvet contempt, preserved for future litigation.
Because evidence deserves elegance.
And retaliation deserves an archive.
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