⟡ They Asked for Her History. Then Interrupted Every Time I Tried to Give It. ⟡
“I brought oxygen data. They brought doubt.”
Filed: 21 November 2024
Reference: SWANK/NHS/EMAILS-17
๐ Download PDF – 2024-11-21_SWANK_EmailIncident_NHSStMarys_AandE_Disbelief_Interruption_MedicalDismissal.pdf
Written report of St Mary’s A&E misconduct during Honor’s respiratory crisis, including disbelief in parental account, repeated interruption, and refusal to read prior medical documentation.
I. What Happened
On 21 November 2024, the parent attended St Mary’s Hospital A&E with her daughter Honor, who was experiencing dangerously low oxygen levels.
Instead of:
Listening
Reading the attached clinical data
Or responding with urgency
The attending staff:
Interrupted the parent repeatedly mid-sentence
Dismissed concerns with visible irritation
Refused to engage with provided evidence
Accused the parent of “not answering properly” — after refusing to let her speak
The parent documented the incident in an email immediately upon returning home, addressing it to Westminster Children’s Services and GP Dr. Reid.
II. What the Complaint Establishes
That Honor was not taken seriously by A&E staff, despite pre-documented oxygen distress
That the parent was disbelieved and silenced, despite having medical evidence
That the clinicians demanded history, then actively obstructed it
That this occurred in the context of active safeguarding surveillance, yet no institutional accountability followed
That institutional disbelief continues to operate as a default — especially toward disabled, female, and racialised parents
III. Why SWANK Logged It
Because when you say “my daughter can’t breathe,”
and they say “we don’t believe you” —
that’s not medicine. That’s misconduct.
Because when they ask for a history,
but refuse to let you speak,
you’re not a parent —
you’re a problem to be dismissed.
And because silence under oxygen strain is not a gap in your narrative.
It’s an indictment of theirs.
IV. Violations
NHS Constitution – Duty of Respect and Responsiveness
Dismissal of medical concern, failure to read provided historyHuman Rights Act 1998 – Article 3 and 8
Degrading treatment and interference with parental dignity and child welfareChildren Act 1989
Neglect of clinical urgency and refusal to engage with parental safeguarding roleEquality Act 2010 – Sections 20 & 27
Disability adjustment ignored, retaliatory silencing, gendered dismissal
V. SWANK’s Position
We didn’t interrupt them.
They interrupted us.
We didn’t withhold information.
They refused to hear it.
This wasn’t triage.
It was theatre.
And the script was already written.
Now we’re writing our own.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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