⟡ “I've Been Saying the Same Thing for Ten Years and No One Wants to Read or Listen” ⟡
A Multi-Agency Notification of Disability That Was Met With Silence — and Then Retaliation
Filed: 10 January 2025
Reference: SWANK/MULTIAGENCY/DISABILITY-01
📎 Download PDF – 2025-01-10_SWANK_Email_DisabilityNotifications_MultiAgency.pdf
Multi-recipient disability disclosure covering panic disorder, eosinophilic asthma, and muscle dysphonia, sent as written-only adjustment notice and medical accommodation request.
I. What Happened
On 10 January 2025, Polly Chromatic (then using her legal name) sent multiple formal notifications of disability to representatives at RBKC and Westminster Children’s Services, including Glen Peache, Kirsty Hornal, Sarah Newman, and others.
These notices were sent via email, citing documented medical conditions — eosinophilic asthma, muscle dysphonia, and panic disorder — alongside clear communication adjustment requests. The messages explicitly stated that verbal contact was not possible and that email-only interactions were essential for health and safety.
Despite being copied to solicitors, school contacts, and a GP, no adjustment was made, and the retaliation escalated.
II. What the Complaint Establishes
📛 Procedural Breach: Multiple agencies failed to respond to disability notifications as formal medical adjustments under the Equality Act 2010.
💥 Human Impact: Ongoing panic attacks, vocal strain, and exacerbation of chronic respiratory illness due to forced verbal interaction and procedural hostility.
🔇 Power Dynamics: The refusal to accommodate written-only communication undermined legal capacity, dignity, and access.
🏛 Institutional Failure: The messages were treated as ignorable personal disclosures, not statutory triggers for safeguarding the sender’s rights.
❌ Unacceptable: Treating medical information from a vulnerable parent as optional reading — and then escalating safeguarding procedures based on their distress.
III. Why SWANK Logged It
This is the moment every subsequent abuse of process became premeditated.
The agencies involved had full, detailed, medically grounded knowledge of Polly Chromatic’s conditions — and chose to ignore it. This email thread is the prima facie evidence of system-wide dereliction: a refusal to understand, adapt, or comply.
It also demonstrates how “reasonable adjustment” is treated as a courtesy, not a legal requirement.
SWANK logs it because it is proof that everything that followed — including court manipulation, voice strain, and retaliatory safeguarding — was done in writing, after being warned.
IV. SWANK’s Position
This wasn’t a failure to notice.
It was a decision to dehumanise through silence.
⟡ We do not accept that a parent’s health notice should be read as an inconvenience.
⟡ We do not accept that trauma is “too long to read.”
⟡ We will document every unread email that preceded your unlawful escalation.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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Filed with velvet contempt, preserved for future litigation.
Because evidence deserves elegance.
And retaliation deserves an archive.
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