⟡ Assault on Asthma: When a Pharmacy Withholds Breath During Quarantine ⟡
Filed: 15 April 2021
Reference: SWANK/TCI/2021-PHARMACY-DENIAL
📎 Download PDF — 2021-04-15_SWANK_TCI_GraceBayPharmacy_MedicationDenial_COVIDRisk_AssaultOnAsthma.pdf
I. A Pandemic. A Quarantine. A Pharmacy That Withheld the Cure.
This document records a formal complaint against Grace Bay Pharmacy, filed after staff:
Refused to dispense life-sustaining asthma medication
Demanded in-person contact during a government-enforced quarantine
Allegedly retaliated when their demand was declined — despite written prescription, vulnerability status, and documented respiratory illness
What followed was not confusion. It was clinical negligence, framed in customer service language.
They didn’t withhold antibiotics.
They withheld breath.
II. The Context They Pretended Not to Understand
The patient was shielding
The medication was for Eosinophilic Asthma
The request was prepaid, written, and lawful
The refusal occurred during a respiratory pandemic
Instead of care, the pharmacy demanded:
“Come inside.”
As if the laws of infection and the laws of pharmacology were optional.
III. Why SWANK Filed This
Because medication denial is not an inconvenience.
It is a form of procedural assault.
This complaint was submitted not for reconciliation, but for record.
It documents:
The refusal to deliver
The demand for unnecessary exposure
The pharmacist’s later attempt to minimise the incident as “confusion”
And the systemic lack of safeguarding for disabled, high-risk patients in crisis
IV. SWANK’s Position
We do not believe pharmacists are above pandemic protocol.
We do not tolerate the minimisation of medical risk.
We do not consider retail politeness an excuse for institutional harm.
Let the record show:
The medication was needed
The prescription was valid
The request was lawful
The refusal — was filed
This was not a misunderstanding.
It was COVID-era negligence wrapped in pharmacy branding.