⟡ “They Replied. We Replied. They Denied. We Filed.” ⟡
Full 11 March 2025 Email Thread Between Polly Chromatic and RBKC Insurance Officer Giuseppe Morrone Reaffirms Liability Denial Over Sewer Gas Exposure at Elgin Crescent
Filed: 11 March 2025
Reference: SWANK/RBKC/EMAIL-12
📎 Download PDF – 2025-03-11_SWANK_EmailChain_RBKC_Morrone_FullDenialThread_SewerGasClaim_KC23PL000214.pdf
Summary: Complete email chain showing repeated liability denial by RBKC, procedural redirection, and Polly Chromatic’s formal rebuttals concerning environmental harm and personal injury at Flat E, 37 Elgin Crescent.
I. What Happened
This 5-page email record documents a complete thread from 11 March 2025 in which:
– RBKC’s Giuseppe Morrone restates denial of liability
– Cites statutory powers as “not implying duty”
– Insists claims must be brought against the landlord
– States the complaints and compensation issues are “separate matters”
– Polly Chromatic replies with attached legal documents and firm clarification requests
– The email chain clarifies DCP → CCMCC transfer as the route if no solicitor accepts service
II. What the Record Establishes
• RBKC refuses all accountability for sewer gas harm despite formal notice and evidence
• The Council explicitly splits complaints from compensation to minimise exposure
• The burden of legal action is shifted fully back onto the injured party
• It confirms that the internal dialogue is now exhausted
• It establishes a clean procedural handoff to the court or ombudsman
III. Why SWANK Logged It
Because when they say the same thing five times, we don’t redact — we record.
Because repetition of denial doesn’t make it valid.
Because this thread is a masterclass in bureaucratic insulation against harm.
SWANK archives not just what they said — but how many times they tried to say the same thing louder instead of better.
IV. SWANK’s Position
We do not accept that injury can be redirected by email footer.
We do not accept that “powers not duties” is a lawful excuse for institutional silence.
We do not accept that liability is something the injured must trace with procedural breadcrumbs.
This wasn’t just email. It was structural stonewalling — and we logged every keystroke.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.
To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.
This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.
Because evidence deserves elegance.
And retaliation deserves an archive.
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Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.