๐ฆ Formal Complaint Regarding Mr. Earl Bullhead and Ms. Jane Mountain: Procedural Improvisation, Medical Disregard, and Fictionalised Reporting
Filed under the solemn documentation of safeguarding malpractice, discriminatory negligence, and bureaucratic myth-making.
24 March 2025
To:
RBKC Children’s Services Complaints
Email: complaints@rbkc.gov.uk
CC:
Mr. Ronald Yucca, Team Manager – ronald.yucca@rbkc.gov.uk
Ms. Jane Mountain, Social Worker – jane.mountain@rbkc.gov.uk
Mr. Earl Bullhead, Social Worker – earl.bullhead@rbkc.gov.uk
Subject: Formal Complaint Regarding Mr Earl Bullhead and Ms Jane Mountain – Procedural Improvisation, Medical Disregard, and Fictionalised Reporting
๐งพ Dear Sir or Madam,
It is with an increasingly familiar sense of disbelief — and a dwindling reserve of patience — that I submit this formal complaint concerning the conduct of Mr. Earl Bullhead and Ms. Jane Mountain, social workers operating under the auspices of RBKC Children’s Services.
Their involvement in my family’s case has produced a regrettable cascade of:
Misrepresentation;
Procedural failure;
Discriminatory negligence.
The resulting harm has been not only administratively baffling but personally and medically injurious.
๐ 1. Aggressive and Medically Harmful Interrogation of My Children
On or around 10 July 2023, Mr. Bullhead:
Questioned my sons, Prerogative and Kingdom,
Alone,
In public,
Without prior consent or contextual sensitivity.
The encounter:
Was described by my children as aggressive and emotionally destabilising;
Triggered asthma exacerbations, requiring at-home nebuliser intervention.
This breach of trauma-informed practice and disregard for medical wellbeing is indefensible.
๐ 2. Factual Fiction in the Joint Assessment
The resulting joint assessment authored by Mr. Bullhead and Ms. Mountain asserts:
That I "yell at" my children;
That there exists a "pattern of conflict."
These assertions are:
Fictional;
Unsubstantiated;
Medically implausible.
The only "incident" cited:
A private phone call with my mother, involving no communication directed at my children.
This event was:
Misrepresented;
Elevated into an allegation of emotional harm without credible basis.
๐ 3. A Curious Delay in Transparency
Despite finalisation of the assessment in July 2023, I did not receive a copy until October — a full three months later.
This obstructive delay impaired my ability to challenge inaccuracies, and allowed fiction to embed itself within professional records.
๐ 4. Medical Disregard and Patterns of Discrimination
I have repeatedly documented:
Eosinophilic asthma;
Muscle tension dysphonia;
Severe stress vulnerabilities.
Despite this:
Written-only communication requests were ignored;
Medical risk was deliberately compounded by procedural choices.
There is also a discernible racialised pattern:
False referrals and racial harassment reports were handled with bureaucratic silence rather than investigation.
๐ 5. Unprofessional Conduct and Evident Bias
The assessment reflects:
Narrative manipulation;
Omission of critical context;
A fixation on irrelevant personal details;
No objective evidence of neglect or abuse.
My children remain:
Thriving;
Secure;
Deeply bonded —
despite RBKC’s best efforts to undermine that reality.
๐ฉป Requested Actions (i.e., Remedial Steps for Institutional Repair)
I respectfully request:
A formal investigation into Mr. Bullhead’s conduct during the 10 July interview;
A written explanation of the evidentiary basis for the allegations of emotional harm;
Removal or correction of false and misleading statements in the July 2023 assessment;
An explanation for the three-month disclosure delay;
Written confirmation that all future communication will be conducted via email only, in accordance with the Equality Act 2010;
A formal written apology to myself and my children for the distress caused;
A review into racial and ableist biases within the handling of my case.
๐ฌ Should RBKC Fail to Respond Adequately
Should an adequate response not be received, I will escalate this matter to:
The Local Government Ombudsman;
My Member of Parliament;
Legal counsel for proceedings under anti-discrimination law.
Further delay, deflection, or denial will be formally recorded as procedural noncompliance.
๐ Yours,
With constitutional clarity and recorded indignation,
Polly