“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label disability risk. Show all posts
Showing posts with label disability risk. Show all posts

They Forwarded the Distress — Not the Protection.


⟡ “We Flagged Harm. They Filed It as Admin.” ⟡

Westminster Service Manager Forwards Urgent Health and Safeguarding Complaint to Complaints Team, Ignoring Disability and Risk Disclosure

Filed: 18 February 2025
Reference: SWANK/WCC/EMAIL-08
📎 Download PDF – 2025-02-18_SWANK_Email_FionaDiasSaxena_ReferralToComplaints_UrgentHealthDisclosure.pdf
Summary: Fiona Dias-Saxena responds to Polly Chromatic’s urgent safeguarding and health complaint by referring the matter to Westminster’s complaints department — no clinical action or risk intervention followed.

I. What Happened

On 17 February 2025, Polly Chromatic submitted a letter titled “Urgent Concerns Regarding Health and Social Worker Conduct” to Sarah Newman and others.
On 18 February, Fiona Dias-Saxena replied:

“I have included your attached note to the Complaints Team to respond to you.”

She copied:

  • RBKC’s FCS Response Team

  • Kirsty Hornal (named in the complaint)

  • Sarah Newman (Director)

There is no mention of safeguarding reassessment, risk strategy, or communication adjustment.

II. What the Record Establishes

• Your urgent disclosure was downgraded to an administrative complaint
• The Service Manager acknowledged the letter but did not act on its contents
• Kirsty Hornal — the subject of the complaint — was cc’d without conflict check
• There was no escalation to clinical review, even though the email was cc’d to NHS (Philip Reid)
• This reinforces the claim that Westminster used the complaints route to suppress safeguarding failings

III. Why SWANK Logged It

Because sending a trauma disclosure to the complaints team is like sending smoke to a filing cabinet.
Because when risk is visible and ignored, it becomes institutional negligence.
Because this was a test — and they failed it by routing it to admin.

SWANK archives every time a safeguarding failure was disguised as bureaucracy.

IV. SWANK’s Position

We do not accept that urgent health risks belong in the complaints inbox.
We do not accept that cc’ing the named staff counts as due process.
We do not accept that emotional and medical distress is a filing category.

This wasn’t customer service. It was a duty of care failure.
And SWANK has the email to prove it.

⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


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Complex Asthma Means: Don’t Leave the House.


⟡ “Stay Home, Stay Safe — The Air Could Kill You.” ⟡

Royal Brompton Schedules Virtual Asthma Consultation for Polly Chromatic, Reinforcing Severe Respiratory Risk and the Need for Remote Care

Filed: 16 June 2023
Reference: SWANK/NHS/RBH-01
📎 Download PDF – 2023-06-16_SWANK_Letter_RoyalBrompton_ComplexAsthma_VideoAppointment_JHull.pdf
Summary: Letter from Royal Brompton confirms video appointment for Polly Chromatic with Dr. Hull’s Complex Asthma Team due to high-risk respiratory condition and Public Health England guidance.

I. What Happened

On 16 June 2023, Royal Brompton Hospital issued a formal appointment notice confirming:

– A video consultation scheduled for 27 September 2023 at 11:45 AM
– Under the Complex Asthma Team led by Dr. J. Hull
– Consultation will include medication review, diagnostic results, and care planning
– Patients are advised not to travel and to use secure NHS virtual access tools

The letter also includes patient instructions for:

– Privacy
– Technical setup
– Question planning
– Emergency fallback to phone consultation

II. What the Record Establishes

• Your asthma care is ongoing and specialist-led
• In-person visits were deemed unsafe, confirming clinical severity
• NHS providers made specific adaptations for your medical safety
• The date confirms you were under specialist monitoring during critical housing or council disputes
• This supports claims of disability status, continuity of care, and institutional notice

III. Why SWANK Logged It

Because when a hospital says “don’t leave the house,” it proves the condition wasn’t minor.
Because this letter establishes the baseline medical adjustments that other institutions ignored.
Because documenting appointments isn’t just about treatment — it’s about evidence of risk.

SWANK archives every schedule that proves you were under watch — even when they pretended you weren’t.

IV. SWANK’s Position

We do not accept that a patient deemed too high-risk to attend hospital can be forced into courtrooms or unsafe housing.
We do not accept that video care equals invisibility.
We do not accept that chronic illness is a debate when the NHS has already diagnosed and adapted.

This wasn’t an appointment. It was a medical boundary — and we filed it.

⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


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Chestertons Took the Keys. They Ignored the Gas.


⟡ The Managing Agent Who Inherited a Crime Scene — and Did Nothing ⟡

Filed: 19 May 2025
Reference: SWANK/ESTATE/CHESTERTONS-INERTIA
📎 Download PDF — 2025-05-19_SWANK_Complaint_Chestertons_ManagingAgentFailure_ElginCrescent_SewerGas_DisabilityRisk.pdf

I. Chestertons Took the Keys. They Ignored the Gas.

When Chestertons assumed property management of 37 Elgin Crescent in May 2025, they inherited more than a flat — they inherited:

  • A medical hazard formally recorded with HSE

  • Verified correspondence citing respiratory collapse

  • A vulnerable tenant with multiple protected disabilities

  • A landlord (Elad Katz/AirRock) with a litigation trail dating back years

Their response?

A breezy silence.
Not even a “Dear Tenant.”
Just procedural ghosting by brand name.

II. When Management Becomes Accessory

The file details:

  • Zero contact following notification of chemical hazard

  • Refusal to acknowledge prior environmental investigations

  • No provision of alternate accommodation

  • Total disregard for tenants’ rights under the Equality Act 2010 and Housing Health & Safety Rating System (HHSRS)

They assumed legal control.
They ignored legal duty.
And now — they're included in the record.

III. Why SWANK Filed It

Because estate agents who inherit risk also inherit responsibility.
Because management is not a buffer against liability — it is the seat of it.
Because when gas, collapse, and children are on file, silence is participation.

Let the record show:

  • The agency was informed

  • The hazards were documented

  • The response was absence

  • And SWANK — filed it for citation, litigation, and regulator review

This isn’t negligence.
It’s decorated complicity in property brochure font.

IV. SWANK’s Position

We do not permit agents to distance themselves from harm once they assume control.
We do not accept that gas, illness, and inaction can be disclaimed with rebranding.
We do not redact real estate agencies from hazard chains.

Let the record show:

The danger continued.
The agency arrived.
The inaction remained.
And SWANK — archived the entire sequence.

This is not “a new chapter.”
It’s the same crime — under different stationery.




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Documented Obsessions