“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label duty of care. Show all posts
Showing posts with label duty of care. Show all posts

Your Email Has Been Filed — In a Folder Marked Irrelevant


⟡ “We’re Not Instructed”—So We’ll Just File It Ourselves ⟡
The Folder Where Urgency Goes to Die: Blackfords LLP and the Misclassification of Crisis as Inconvenience

Filed: 3 March 2025
Reference: SWANK/BLACKFORDS/EMAIL-01
📎 Download PDF – 2025-03-03_Email_Blackfords_NotInstructed_Response_EvidenceNotice.pdf
Solicitor email confirming receipt of N1 claim but disclaiming professional obligation due to lack of instruction.

I. What Happened

On 3 March 2025, following the formal submission of an N1 civil claim against NHS defendants, Polly Chromatic(operating through SWANK London Ltd.) emailed solicitor Simon O’Meara of Blackfords LLP, notifying him of the court filing and associated evidence uploads.

His reply, though courteous, clarified that Blackfords was not instructed — and that her emails were now diverted to a separate folder due to volume. She was additionally asked not to copy in another solicitor “so as to avoid confusion.”

II. What the Complaint Establishes

  • ⚖️ Procedural Breach: Treating legal correspondence regarding an active court claim as administratively negligible.

  • 😷 Human Impact: Undermines communication adjustments for disabled claimants — especially those with written-only capacity.

  • 📉 Power Dynamics: Declining involvement post-filing destabilizes vulnerable litigants and conceals disengagement behind “procedure.”

  • 🚨 Institutional Failure: Legal professionals’ inbox filtering becomes an opaque mechanism for abandoning duty.

  • 🚫 Unacceptable: Redirecting urgent legal documentation to a dead folder — while citing “volume” — is not a defensible practice.

III. Why SWANK Logged It

This interaction is a textbook case of administrative deflection as reputational management: polite in tone, but indifferent in effect.

In a field where timing, clarity, and protection matter most, this kind of “we’re not instructed” response is not neutral — it’s structurally dangerous.

SWANK logged this because it illustrates the passive mechanics of abandonment, particularly for medically vulnerable claimants operating alone.

This is not legal disengagement. It is legal filtration — and SWANK documents every filter.

IV. SWANK’s Position

This wasn’t courtesy.
It was institutional airbrushing of accountability.

⟡ We do not accept filing systems that bury urgency under admin volume.
⟡ We do not accept legal disengagement dressed as politeness.
⟡ We will document every folder marked “not our problem.”

⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


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