⟡ “His Name Is Not ‘Alex’ and You Don’t Get to Choose His Language” ⟡
Westminster’s cultural incompetence becomes legal discrimination — again.
Filed: 27 April 2025
Reference: SWANK/WCC/PLO-07
📎 Download PDF – 2025-04-27_SWANK_Letter_Westminster_PLOIrregularities_MisnamingLanguageDiscrimination.pdf
Formal letter documenting statutory and procedural violations by Westminster Children’s Services regarding name misidentification, failure to provide translation, and retaliatory escalation against a disabled parent asserting legal rights.
I. What Happened
On 27 April 2025, Polly Chromatic submitted a formal letter to Westminster’s Kirsty Hornal and Sam Brown, documenting their procedural failure in communicating with her children’s father. The complaint identified two key issues:
His name was spelled incorrectly in official correspondence
Despite his clear request, Westminster failed to provide communication in Kreyòl (Haitian Creole) — his legal and linguistic right for formal matters
The letter also reasserted the claimant’s own legal requirement for written-only communication, documenting previous harm, diagnoses, and protections under the Equality Act 2010. It ends with a reminder that misidentifying individuals and ignoring declared needs constitutes both UK GDPR violation and statutory non-compliance.
II. What the Complaint Establishes
Procedural mishandling of personal data and legal identity
Failure to meet statutory duties for language access and cultural competence
Clear warning to correct records and avoid further legal risk
Reiteration of the claimant’s written-only adjustment, medical history, and retaliation timeline
Evidence of intersectional discrimination across ethnicity, disability, and family structure
III. Why SWANK Filed It
This is not a bureaucratic oversight — it is a formal demonstration of how institutional convenience consistently overrides legal precision and cultural respect. Westminster’s refusal to use the correct name and provide interpretation isn’t just rude. It’s unlawful.
SWANK London Ltd. archived this document to:
Preserve evidence of racialised misnaming and linguistic exclusion
Expose how Westminster disregards cultural identity in formal legal settings
Establish a public record of written assertions and ignored legal boundaries
This letter is proof that accuracy is not optional, and that identity — both linguistic and legal — must be respected by those who claim to safeguard children and families.
IV. Violations
Equality Act 2010 – Section 20 (reasonable adjustments), Section 19 (indirect discrimination), Section 149 (public sector equality duty)
UK GDPR – Article 5 (accuracy of personal data), Article 16 (right to rectification)
Human Rights Act 1998 – Article 8 (family life), Article 14 (non-discrimination)
Children Act 1989 – Duty to protect family integrity through lawful and fair practice
UN Convention on the Rights of the Child – Article 30 (cultural identity), Article 23 (disabled parent protection)
V. SWANK’s Position
Westminster’s inability to use someone’s correct name — and to deliver communication in their legal language — is not a clerical hiccup. It is systemic erasure. When coupled with disability discrimination and safeguarding threats, this becomes an administrative practice of targeted destabilisation.
SWANK London Ltd. calls for:
Immediate rectification of all records containing incorrect names or language assumptions
Mandatory translation and interpretation protocols for all cross-cultural PLO involvement
Regulatory review of Westminster’s handling of identity and access under statutory obligations
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