⟡ When the Hospital Refuses to Treat You and Calls a Social Worker Instead ⟡
“I went to breathe. They sent police. And now I need a psychologist to recover from the psychologist they sabotaged.”
Filed: 30 October 2024
Reference: SWANK/WCC-NHS/EMAILS-04
📎 Download PDF – 2024-10-30_SWANK_EmailSummary_WCC_MedicalNeglect_SafeguardingRetaliation.pdf
Formal written summary to Westminster staff outlining a one-year pattern of NHS neglect, racialised assumptions, police overreach, and social work retaliation.
I. What Happened
On 30 October 2024, the parent submitted an email to Westminster Children’s Services detailing an unbroken chain of trauma and procedural abuse:
Five asthma attacks treated as behavioural issues in A&E
Two hospitals that refused care while summoning social services
Accusations of abuse during active medical distress
A birthday ruined by police in a hotel room while the parent was seeking urgent care
Social workers who lied to a treating psychologist, blocking access to mental health support
The email is addressed to Kirsty Hornal. It does not contain legal theory. It contains testimony.
And now it contains a record.
II. What the Complaint Establishes
That racial and disability profiling in NHS emergency departments triggered unnecessary safeguarding referrals
That the family experienced dual-agency trauma — medical dismissal followed by social work escalation
That psychiatric care was actively sabotaged by the institution claiming to be concerned
That children were directly harmed by the institutional response to their mother’s health crisis
That no institution — not the hospital, nor social services — acted to repair the harm caused
III. Why SWANK Logged It
Because when you go to the hospital to get air, and leave with a social worker — you’re not being assessed.
You’re being profiled.
Because when nine police officers are sent to a hotel on your child’s birthday — it’s not support.
It’s a message.
Because when a psychologist is contacted and misled to stop her from treating you —
You are not under care.
You are under control.
This email is not just a trauma log.
It is an institutional map of harm, sent to the very people who orchestrated it.
And now, it is archived.
IV. Violations
Equality Act 2010 – Sections 19 and 20
Discrimination by association (race), failure to implement medical and psychiatric adjustments
Children Act 1989 / 2004
Harm to children through unjustified intervention and prolonged distress
Human Rights Act 1998 – Articles 3, 6, 8, 14
Degrading treatment; denial of private life, health support, and fair process
Data Protection Act 2018 / UK GDPR
Misuse of personal data to block access to independent psychological care
NHS Duty of Care (Common Law + GMC Guidelines)
Negligence in treatment during respiratory emergency, racialised escalation
V. SWANK’s Position
This was not a safeguarding concern.
It was a multi-agency breakdown engineered through institutional arrogance.
This was not “confusion” between services.
It was discrimination passed between departments like liability hot-potato.
The trauma is cumulative.
The response is performative.
And the archive is permanent.
We said we couldn’t breathe.
You gave us a referral.
We sent you an email.
Now we file it.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.
To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.
This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.
Because evidence deserves elegance.
And retaliation deserves an archive.
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Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.