“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label Records Disclosure Demand. Show all posts
Showing posts with label Records Disclosure Demand. Show all posts

Re: Complaint Ref. 15083377 – Request for Immediate Clarification and Records Disclosure


🦚 Re: Complaint Ref. 15083377 – Request for Immediate Clarification and Records Disclosure

Filed under the solemn documentation of bureaucratic gaslighting, strategic amnesia, and the delicate art of missing the obvious.

11 March 2025
To:
The Customer Relationship Team
Royal Borough of Kensington and Chelsea (RBKC)
Subject: Re: Complaint Ref. 15083377 – Request for Immediate Clarification and Records Disclosure

🧾 Dear Customer Relationship Team,

Thank you for your most recent correspondence regarding Complaint Ref. 15083377,
in which it is rather breezily asserted that RBKC social workers are not, and have not been, involved with my family.

Permit me to clarify:

This assertion is not merely inaccurate.
It is demonstrably refuted by your own official documentation and correspondence,
of which, I assure you, I possess both digital and hard copies.

If this is intended as strategic denial, it is executed with all the elegance of a cover-up drafted by committee.

📜 Clarification Required – Urgently and in Full Sentences

In light of your puzzling denial, I now formally require:

  1. A written explanation as to why RBKC is denying involvement, despite traceable, recorded interactions with my household;

  2. Full disclosure of any and all records held by RBKC relating to my family, including but not limited to:

    • Internal communications;

    • Assessments;

    • Safeguarding reports;

    • Staff notes;

    • Third-party referrals;

  3. If RBKC maintains it played no direct role, a detailed identification of the department or external agency that allegedly conducted these interactions under the apparent aegis of RBKC authority.

Transparency is not optional. It is the foundation of public service.

📚 If This Is a Misunderstanding (It’s a Dramatic One)

Should this denial stem from:

  • Internal miscommunication;

  • Misfiling;

  • Or selective institutional amnesia,

then I expect the original complaint to be reopened, reinvestigated, and addressed properly in accordance with statutory procedure and RBKC’s own complaints policy.

📜 Should This Be RBKC’s Official Position (A Dangerous Proposition)

If, however, this categorical denial represents RBKC’s formal stance,
despite clear contradictory evidence, then I shall escalate this matter without hesitation to:

  • The Local Government and Social Care Ombudsman;

  • And, where necessary, to legal counsel equipped to navigate the architecture of bureaucratic gaslighting.

✉️ Next Steps

I request:

  • Written confirmation of RBKC’s official position;

  • Provision of all requested materials;

  • All to be delivered within 14 days of the date of this letter.

Further obfuscation will be regarded as deliberate noncompliance,
and treated accordingly.

I look forward to a reply that demonstrates, at a minimum:

  • Familiarity with your record-keeping systems;

  • Awareness of the concept of professional accountability.

📜 Yours,

With due formality and documented tenacity,
Polly
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