⟡ She Reported Disability Harassment. He Made a Folder for Her. ⟡
When a disabled woman asked for written communication, she got bureaucratic binning instead.
Filed: 14 December 2024
Reference: SWANK/MULTI/EMAIL-16
📎 Download PDF – 2024-12-14_SWANK_Email_Laura_Savage_DisabilityHarassmentDismissed_SimonFoldering.pdf
A straightforward but devastating email record: after being harassed for requesting written communication at an Apple store, the parent reports the incident to her legal and safeguarding team. Their response? Silence — and a digital folder labelled “Simlett.”
I. What Happened
She couldn’t speak that day.
Respiratory restrictions. Verbal exemption. Documented.
At the Apple store, staff mocked her for asking for text instead of voice.
She explained, calmly, via email, to those meant to support her:
– Simon O’Meara (solicitor)
– Laura Savage (child rep)
– Kirsty Hornal (social worker)
– Sarah Newman (executive)
Their collective response:
No outrage.
No support.
Simon replied he would simply begin “sorting her emails” into a folder.
A human rights issue was answered with a filing system.
II. What the Email Establishes
That a disabled parent experienced direct verbal discrimination in public
That the incident was reported in real-time to legal and safeguarding professionals
That no investigation, escalation, or complaint support was offered
That Simon O’Meara chose to distance himself through inbox management
That this is not silence — it is institutional sabotage
III. Why SWANK Filed It
Because nothing screams we care like Outlook rules and email filters.
Because pretending to acknowledge someone by filing them away is worse than ignoring them altogether.
And because if you’re going to file her — she’ll file you right back.
On the record.
IV. Violations Identified
Failure to Support Disabled Client During Active Harassment
Discriminatory Neglect in Legal Safeguarding Role
Multi-Agency Abandonment of Communication Adjustment Requests
Professional Complicity Through Passive Reception
Email Management as Proxy for Emotional Erasure
V. SWANK’s Position
This wasn’t just a miscommunication.
It was a dismissal — dressed in civility, executed in silence.
They didn’t protect her.
They didn’t object.
They didn’t even respond.
They just filed her under “Too Much Trouble” —
and hoped no one would notice.
Too late.
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