“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe

Recently Tried in the Court of Public Opinion

Showing posts with label Elgin Crescent. Show all posts
Showing posts with label Elgin Crescent. Show all posts

I Called About the Fumes. He Promised to Call Back. He Never Did.



⟡ SWANK Environmental Harm Archive ⟡

“This Is the Email That Let the Gas Keep Leaking.”
Filed: 2 November 2023
Reference: SWANK/RBKC/FUMES/KUNDI-CHAIN-2023
📎 Download PDF – 2023-11-02_SWANK_RBKC_HardeepKundi_ToxicFumes_EmailChain_ElginEnvironmentalNeglect.pdf


I. A Gas Leak Was Reported. A Call Was Promised. No One Came.

On 2 November 2023, Hardeep Kundi of RBKC Private Sector Housing replied to an email documenting toxic environmental conditions at a rented property on Elgin Crescent — specifically, persistent sewer gas exposure.

The reply was short. Polite.

“I’ll speak to the landlord.”

He did not.
The fumes continued.
The tenant — a disabled parent with four children — collapsed days later.


II. What the Email Chain Reveals

  • That Category 1 housing hazard was clearly reported

  • That the officer acknowledged receipt and appeared responsive

  • That no follow-up inspectionenforcement, or even written advice followed

  • That RBKC had early, internal knowledge of a medically dangerous housing defect and took no meaningful action

This isn’t neglect of process.
This is neglect as process.


III. Why SWANK Archived It

Because public authorities routinely say:

“We were not made aware.”

This file says otherwise.

We archived this because:

  • It establishes the first institutional timestamp of environmental harm

  • It exposes the performative layer of responsiveness

  • It documents the false hope cycle: concern expressed, follow-up evaded, danger sustained

Let the record show:

The officer was informed.
The air was poisoned.
The promise was procedural.
And the result was harm.


IV. SWANK’s Position

We do not accept kindness in tone as substitute for compliance in action.
We do not confuse acknowledgment with remedy.
We do not permit housing officers to nod politely while a child breathes methane.

Let the record show:

This email chain is polite.
It is professional.
It is absolutely damning.

This is not communication.
This is the first institutional silence — dressed in nine civil words.


⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.



Health Priority, Rent Waived — But No Repairs in Sight



⟡ “You Don’t Need to Pay Rent — The Gas Made You Sick.” ⟡

Elad Acknowledges Severe Health Impact from Flat Conditions, Waives Rent, and Promises Reimbursement While Awaiting Thames Water Repairs

Filed: 3 November 2023
Reference: SWANK/HOUSING/LANDLORD-01
📎 Download PDF – 2023-11-03_SWANK_Email_Landlord_HealthHazardAdmission_NoRentPromise_ThamesWaterDelay.pdf
Summary: Landlord admits flat caused health issues and offers rent waiver and cost reimbursement. Confirms ongoing delay from Thames Water regarding essential repairs.


I. What Happened

On 3 November 2023, Polly Chromatic emailed her landlord describing serious illness from sewer gas exposure. The landlord, Elad, responded:

– Stating your health and safety is the “top priority”
– Confirming you should not pay rent that month
– Asking for hotel receipts to reimburse costs
– Admitting he is still waiting on Thames Water’s repair schedule
– Acknowledging your difficulty in relocating due to illness

This exchange took place after emergency evacuation due to housing uninhabitability.


II. What the Record Establishes

• The landlord admits the flat was unsafe and caused harm
• There is written consent not to pay rent — which negates later rent pursuit
• Thames Water is identified as a third-party delay factor
• A clear causal link between property conditions and medical harm is outlined
• This forms a legal basis for housing disrepair claims and financial injury


III. Why SWANK Logged It

Because when the landlord waives rent, it means the problem wasn’t imaginary.
Because reimbursement promises are admissions — and delays are no longer abstract.
Because this is the moment the tenant named the hazard, and the landlord agreed it existed.

SWANK documents every moment the truth slipped through the apology.


IV. SWANK’s Position

We do not accept that rent is owed on uninhabitable housing.
We do not accept that health-damaging conditions can be excused by “waiting on Thames Water.”
We do not accept that financial harm ends when gas exposure begins.

This wasn’t kindness. It was contractual acknowledgment.
And SWANK will archive every time harm was admitted — but not repaired.


This Dispatch Has Been Formally Archived by SWANK London Ltd.

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


The Sewer Gas Was Visible. The Accountability Was Not.



⟡ “The Gas Was Real. The Duty, They Say, Was Not.” ⟡

RBKC Reiterates Its Refusal to Accept Liability for a Prolonged Sewer Gas Leak, Claiming No Statutory Duty Despite Known Risk to Health

Filed: 11 March 2025
Reference: SWANK/RBKC/EMAIL-07
📎 Download PDF – 2025-03-11_SWANK_Email_RBKC_Morrone_LiabilityDenial_SewerGasHazard_ElginCrescent.pdf
Summary: Giuseppe Morrone reasserts RBKC’s legal position denying all liability for prolonged sewer gas exposure, stating the Council has “powers, not duties,” and instructs Polly Chromatic to sue the landlord instead.


I. What Happened

On 11 March 2025 at 9:47 AM, RBKC’s Senior Principal Insurance Officer Giuseppe Morrone responded to Polly Chromatic’s statutory complaint regarding a severe sewer gas leak at Flat E, 37 Elgin Crescent. His response:

– Reasserted the Council’s denial of liability
– Claimed that statutory powers under housing law do not imply a duty
– Advised Polly to pursue her landlord in court
– Clarified that this denial applies specifically to financial losses
– Referred all further concerns to the RBKC Complaints team, despite their Stage 1 closure
– Explained that unless solicitors are appointed, the claim will default to CCMCC via DCP


II. What the Record Establishes

• The Council maintains a legal firewall around its failure to intervene
• Despite the severity of a toxic sewer gas leak, RBKC refuses to accept responsibility
• The strategy is clear: deny duty, deflect liability, and refer back to internal departments
• It provides explicit confirmation that your next legal action must bypass DCP unless RBKC appoints legal counsel
• It creates a procedural paper trail of official refusal despite life-threatening exposure


III. Why SWANK Logged It

Because the difference between “power” and “duty” is a legal trick with medical consequences.
Because telling a disabled mother to chase her landlord through court while sewer gas poisons her home is not safeguarding — it’s abandonment.
Because this is the moment the Council said: we won’t stop it, and we won’t pay for it.

SWANK archives every denial that let the poison linger.


IV. SWANK’s Position

We do not accept that environmental poisoning is exempt from accountability.
We do not accept that duty vanishes just because legal responsibility is inconvenient.
We do not accept that sewage in the air is someone else’s problem — when you’re the Council.

This wasn’t a response. It was a refusal in legal costume.
And SWANK will file every paragraph they used to delay relief.


This Dispatch Has Been Formally Archived by SWANK London Ltd.

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


We Had the Power. We Just Didn’t Use It. — RBKC’s Mould Logic



⟡ “They Had the Power — But Say They Had No Duty.” ⟡

RBKC Formally Denies Liability for Mould and Sewer Gas Injuries, Stating Its Powers to Intervene Do Not Imply Legal Responsibility

Filed: 11 March 2025
Reference: SWANK/RBKC/LETTER-01
📎 Download PDF – 2025-03-11_SWANK_Letter_RBKC_Morrone_LiabilityDenial_EnvironmentalHarm_ElginCrescent.pdf
Summary: RBKC Senior Insurance Officer Giuseppe Morrone denies legal responsibility for hazardous housing conditions, stating no statutory duty existed to intervene.


I. What Happened

On 11 March 2025, Giuseppe Morrone issued a formal insurance liability decision on behalf of the Royal Borough of Kensington and Chelsea in response to a personal injury and housing harm claim filed by Polly Chromatic.

The letter:

– Offers condolences for the health impact and loss of a pet
– Denies Council responsibility for mould, sewer gas, or inspection failure
– States that RBKC’s statutory “powers” to act do not amount to a duty
– Suggests the landlord or Thames Water may be liable depending on the pipe location
– Confirms that no compensation will be offered
– Invokes limitation periods for legal claim timelines


II. What the Record Establishes

• RBKC’s legal position is that it can act on environmental health failures — but is never required to
• The Council is distancing itself from harm despite knowing the full facts
• Their reply admits harm occurred, but shifts all legal causality elsewhere
• This letter will be pivotal in any court filing or judicial review concerning duty of care, inspection powers, and harm
• It names senior officers and legal thresholds, making it fully actionable


III. Why SWANK Logged It

Because this is the page where liability denial became a policy position.
Because telling a mother to sue her landlord after they ignored mould complaints is more than cold — it’s calculated.
Because when a council says “we could have helped, but didn’t have to,” the archive answers back.

SWANK documents every line where power was mistaken for permission — and duty was denied for convenience.


IV. SWANK’s Position

We do not accept that local authorities can ignore medical danger with statutory impunity.
We do not accept that mould death and disability are the price of private tenancy.
We do not accept that sending condolences makes up for refusing action.

This wasn’t a letter. This was a liability firewall.
And SWANK will document every time institutional duty was dodged by redefining the word “optional.”


This Dispatch Has Been Formally Archived by SWANK London Ltd.

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


He Read ‘Eosinophilic Poisoning’ — And Waived the Rent



⟡ “The Flat Made Me Sick. He Waived the Rent.” ⟡

Polly Chromatic Informs Landlord of Eosinophilic Asthma and Sewer Gas Poisoning — Landlord Acknowledges Health Impact and Waives Rent

Filed: 3 November 2023
Reference: SWANK/HOUSING/EMAIL-01
📎 Download PDF – 2023-11-03_SWANK_EmailThread_LandlordAcknowledgement_EosinophilicAsthma_SewerGasWaiver.pdf
Summary: Landlord confirms awareness of sewer gas injury and waives rent in writing, after Polly Chromatic reports serious health harm due to unsafe housing conditions.


I. What Happened

On 3 November 2023, Polly Chromatic emailed her landlord Elad to report:

– Acute illness from conditions at 37E Elgin Crescent
– Diagnosis of eosinophilic asthma exacerbated by sewer gas
– Inability to search for housing due to medical crisis
– Request for respect of lease terms while recovering

Elad responded:

– Confirming Polly should not pay rent that month
– Stating health and safety was the “top priority”
– Asking for hotel invoices for cost reimbursement
– Confirming he was awaiting Thames Water's repair update


II. What the Record Establishes

• The landlord explicitly acknowledges environmental harm
• This is a written admission of injury + financial burden
• Thames Water is named as a third-party delay factor
• The reply reflects legal responsibility and interim remedy (waived rent, reimbursement)
• This supports both the insurance case against RBKC and your housing damages claim


III. Why SWANK Logged It

Because when your body says “I’m poisoned” and the landlord says “don’t pay rent,” we document both.
Because this wasn’t sympathy — it was risk management dressed as courtesy.
Because this is the moment the gas wasn’t just real — it was acknowledged.

SWANK logs every admission where silence would’ve served them better.


IV. SWANK’s Position

We do not accept that tenants must prove illness when landlords already knew.
We do not accept that rent is owed when lungs collapse.
We do not accept that reimbursement erases responsibility.

This wasn’t kindness. It was liability avoidance — and we archived it.


This Dispatch Has Been Formally Archived by SWANK London Ltd.

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


You Ignored the Mould. You Reported the Mother.



⟡ The House That Made Us Sick — And the System That Blamed Us ⟡

Filed: 31 December 2023
Reference: SWANK/ELGIN/2023-CHRONOLOGY-DISREPAIR
📎 Download PDF — 2023-12-31_SWANK_ElginCrescent_HousingDisrepair_SafeguardingRetaliation_Chronology.pdf


I. This Is Not a Chronology. It Is a Medical Crime Scene Log.

This document details the cascading deterioration of health, housing, and state accountability at Elgin Crescent, where illness was not only ignored — it was converted into suspicion.

What it captures:

  • Black mould

  • Structural damp

  • Children vomiting

  • Disability worsening

  • And a housing provider that did less than nothing

Until, of course, it wasn’t just inaction — it was retaliation.


II. A Timeline of Dignified Decay

This record shows:

  • Repairs requested, ignored

  • Medical letters submitted, dismissed

  • Hospital admissions, reframed as instability

  • Disrepair, reframed as neglect

What followed was not a response — it was a safeguarding probe.

The walls were rotting. So they investigated the mother.


III. When Housing Becomes a Trigger for Surveillance

Let the chronology show:

  • The home was uninhabitable

  • The council was warned repeatedly

  • The parent complied with every requirement

  • And the reward was a multi-agency safeguarding enquiry

No apology. No repairs.
Just an institutional side-eye, formalised in paperwork.

This is not housing failure.
This is public health weaponised as maternal suspicion.


IV. SWANK’s Position

We do not believe that housing decay exempts councils from liability.
We do not consider safeguarding a valid response to illness.
We do not accept that disabled parents must prove their worth while coughing through fungal walls.

Let the record show:

  • Every letter was sent

  • Every hazard was logged

  • Every refusal was medical

  • And every escalation — was theirs

This document is not a complaint. It is an architectural autopsy.







This Isn’t a Leak. It’s a Lawsuit in Evidence Format.



⟡ Three Defendants, One Property, £6.3 Million in Respiratory Damages ⟡

Filed: 5 May 2025
Reference: SWANK/HSE/ELGIN-TRIAD
📎 Download PDF — 2025-05-05_SWANK_HSE_EvidenceBundle_ElginCrescent_ToxicExposure_Landlord_RBKC_ThamesWater_£6.3MClaim.pdf


I. This Isn’t a Leak. It’s a Lawsuit in Evidence Format.

This submission to the Health and Safety Executive (HSE) consolidates evidence against:

  • The private landlord of 37 Elgin Crescent

  • RBKC Environmental Health

  • Thames Water Utilities Ltd

The complaint outlines:

  • Extended exposure to noxious gases

  • Ignored utility threats and air quality breaches

  • RBKC’s refusal to intervene despite medical documentation

  • Landlord and utility negligence during known disability crises

This wasn’t a pipe issue.
It was an orchestrated collapse in housing regulation and moral competence.


II. When the Property Becomes the Weapon

The bundle proves:

  • Failure to isolate toxic gas sources

  • Structural disrepair left uncorrected for over 20 months

  • RBKC’s withdrawal of formal support after medical evidence was submitted

  • Thames Water’s refusal to assist unless risk was “actively fatal”

One landlord.
One council.
One water utility.
All breached statutory duty — while a mother and her children suffocated in silence.

No help was sent.
SWANK sent the invoice.


III. Why SWANK Filed It

Because air is not optional.
Because endangerment via inaction is still endangerment.
Because when three defendants behave as one — the evidence must respond in triplicate.

Let the record show:

  • The exposure was proven

  • The borough was complicit

  • The water company was indifferent

  • And the landlord was silent

SWANK filed on behalf of breath, record, and law.


IV. SWANK’s Position

We do not accept “managed decline” as housing strategy.
We do not consider “tenancy” a waiver of respiratory rights.
We do not believe that disabled children should be raised in environments medically indistinguishable from chemical warfare.

Let the record show:

They didn’t fix it.
They didn’t warn us.
They didn’t care.
And SWANK — filed for £6.3 million, with oxygen and exhibits attached.

This is not repairable.
It is historical, evidentiary, and pending court date.





The Gas Was Real. So Was the Silence. We Filed the Evidence.



⟡ This Is Not a Leak. It’s a Verified Crime Scene. ⟡

Filed: May 2025
Reference: SWANK/HSE/ELGIN-EVIDENCE-BUNDLE
📎 Download PDF — 2025-05_SWANK_HSE_AttachmentsBundle_ElginCrescent_ToxicExposure_DisabilityEndangerment_VerifiedEvidence.pdf


I. The Gas Was Real. So Was the Silence. We Filed the Evidence.

This verified bundle of supporting attachments, submitted to the Health and Safety Executive, consolidates what others preferred to ignore:

  • Toxic exposure at 37 Elgin Crescent

  • Known risks to disabled residents — left unmitigated

  • Deliberate non-intervention by RBKC Environmental Health

  • Utility negligence from Thames Water

  • Landlord failure, legal breach, and silent indifference

The gas leak wasn’t hypothetical.
It was documented, ignored, and filed in multi-column exhibit index.


II. What They Refused to Investigate, We Annotated

Within this bundle:

  • Respiratory collapse timelines

  • Structural maps of unresolved hazard

  • Medical documentation confirming exacerbation of illness

  • Chronology of RBKC emails, unread or evaded

  • Internal contradictions between departments — now catalogued by PDF, not excuse

Their failure was cumulative.
Our evidence — symmetrical.


III. Why SWANK Filed It

Because safety is not rhetorical.
Because “we’re looking into it” is not a statutory defence.
Because gas exposure in a known vulnerable household is not an oversight — it is a form of breathable cruelty.

Let the record show:

  • The fumes were real

  • The responses were performative

  • The negligence was cross-agency

  • And SWANK — bound it all for court and archive

This is not a dispute.
It is proof — formatted, footnoted, and pre-litigation ready.


IV. SWANK’s Position

We do not permit structural neglect to be hidden behind “ongoing investigation.”
We do not allow landlords to price human harm into their tenancies.
We do not redact silence when it causes damage.

Let the record show:

The gas came in.
The help didn’t.
The council waited.
And SWANK — filed everything they didn’t.

This isn’t repairable.
It’s indictable — and the attachments are verified.







Sewer Gas. Four Children. One Council Who Did Nothing.



⟡ The Flat That Tried to Kill Us ⟡

Filed: May 2025
Reference: SWANK/HSE/ELGIN-HAZARD
📎 Download PDF — 2025-05_SWANK_HSE_Complaint_ElginCrescent_SewerGasExposure_RBKC_ThamesWater_LandlordNegligence.pdf


I. Sewer Gas. Four Children. One Council Who Did Nothing.

This formal complaint, submitted to the Health and Safety Executive (HSE), names:

  • The landlord of 37 Elgin Crescent (Elad Katz / AirRock Group)

  • Thames Water Utilities Ltd.

  • RBKC Environmental Health Department

The allegations:

  • Prolonged and dangerous hydrogen sulphide exposure

  • Multiple hospitalisations and respiratory crises

  • Ignored disability accommodations and medical evidence

  • Structural neglect and utilities denial despite statutory notice

This wasn’t damp.
It was airborne threat by negligence — and they let children inhale it.


II. What They Let Us Breathe

The complaint details:

  • Failed intervention despite formal gas detection

  • “Low-risk” minimisation language while symptoms escalated

  • Repeated obfuscation from Thames Water, demanding proof of fatality before action

  • RBKC’s refusal to act on statutory duties after complaints were filed

This wasn’t a misunderstanding.
It was a coordinated quieting of risk — and of the family it harmed.

We suffocated quietly.
The archive responds loudly.


III. Why SWANK Filed It

Because no family should need a legal team just to breathe.
Because disability adjustments do not dissolve under gas.
Because when three institutions coordinate inaction, they become co-defendants, not departments.

Let the record show:

  • The symptoms were reported

  • The air was toxic

  • The medical records were real

  • And SWANK — filed it to the regulator with oxygen and timestamps

This isn’t housing complaint.
It’s environmental evidence framed in child safety and court language.


IV. SWANK’s Position

We do not permit structural endangerment to be filed as “maintenance delay.”
We do not accept that disabled tenants must prove harm before officials intervene.
We do not redact the names of those who ignored respiratory collapse.

Let the record show:

The gas came in.
The help didn’t.
The invoices were silent.
And SWANK — filed the air they made unbreathable.

This isn’t an allegation.
It’s sealed evidence — and they’ve already inhaled their liability.







Chestertons Took the Keys. They Ignored the Gas.



⟡ The Managing Agent Who Inherited a Crime Scene — and Did Nothing ⟡

Filed: 19 May 2025
Reference: SWANK/ESTATE/CHESTERTONS-INERTIA
📎 Download PDF — 2025-05-19_SWANK_Complaint_Chestertons_ManagingAgentFailure_ElginCrescent_SewerGas_DisabilityRisk.pdf


I. Chestertons Took the Keys. They Ignored the Gas.

When Chestertons assumed property management of 37 Elgin Crescent in May 2025, they inherited more than a flat — they inherited:

  • A medical hazard formally recorded with HSE

  • Verified correspondence citing respiratory collapse

  • A vulnerable tenant with multiple protected disabilities

  • A landlord (Elad Katz/AirRock) with a litigation trail dating back years

Their response?

A breezy silence.
Not even a “Dear Tenant.”
Just procedural ghosting by brand name.


II. When Management Becomes Accessory

The file details:

  • Zero contact following notification of chemical hazard

  • Refusal to acknowledge prior environmental investigations

  • No provision of alternate accommodation

  • Total disregard for tenants’ rights under the Equality Act 2010 and Housing Health & Safety Rating System (HHSRS)

They assumed legal control.
They ignored legal duty.
And now — they're included in the record.


III. Why SWANK Filed It

Because estate agents who inherit risk also inherit responsibility.
Because management is not a buffer against liability — it is the seat of it.
Because when gas, collapse, and children are on file, silence is participation.

Let the record show:

  • The agency was informed

  • The hazards were documented

  • The response was absence

  • And SWANK — filed it for citation, litigation, and regulator review

This isn’t negligence.
It’s decorated complicity in property brochure font.


IV. SWANK’s Position

We do not permit agents to distance themselves from harm once they assume control.
We do not accept that gas, illness, and inaction can be disclaimed with rebranding.
We do not redact real estate agencies from hazard chains.

Let the record show:

The danger continued.
The agency arrived.
The inaction remained.
And SWANK — archived the entire sequence.

This is not “a new chapter.”
It’s the same crime — under different stationery.







They Ignored the Tenancy. We Filed the Bundle.



⟡ The Attachments Chestertons Didn’t Want to Acknowledge ⟡

Filed: 19 May 2025
Reference: SWANK/ESTATE/CHESTERTONS-BUNDLE
📎 Download PDF — 2025-05-19_SWANK_Chestertons_Attachments_ElginCrescent_SewerGas_ManagementNeglect_EvidenceBundle.pdf


I. A Bundle of Silence, Sent Because They Wouldn’t Answer

This collection of documents was submitted to Chestertons in May 2025 as supporting evidence of:

  • Unremedied sewer gas exposure

  • Respiratory collapse involving minor children

  • Landlord failure now transferred to managing agents

  • Ignored requests for emergency action under health and disability law

It contains:

  • Medical evidence

  • Prior regulator filings

  • Legal letters

  • Silence — wrapped in legally actionable timestamps

This isn’t a bundle.
It’s an institutional autopsy — and Chestertons is now listed on the death certificate.


II. What We Sent. What They Pretended Not to Receive.

This evidence was:

  • Delivered with formal cover

  • Cited under disability, housing, and child welfare statutes

  • Aimed at preventing further harm

Chestertons:

  • Did not acknowledge it

  • Did not respond

  • Did not act

They assumed property control.
They ignored the archive.
And SWANK — escalated it.


III. Why SWANK Filed It

Because ignoring attachments doesn’t make the evidence disappear.
Because silence from managing agents is not policy — it’s permission for harm.
Because when tenants are medically collapsing and the file is ignored, the agent becomes the defendant-in-waiting.

Let the record show:

  • We contacted

  • We documented

  • They declined

  • And SWANK — filed the bundle for tribunal, archive, and press

This isn’t post-tenancy paperwork.
It’s residency-level exposure, legally indexed.


IV. SWANK’s Position

We do not permit agencies to inherit neglect and claim amnesia.
We do not accept procedural non-response when medical documents are attached.
We do not allow “management” to be confused with elegant avoidance.

Let the record show:

The file was sent.
The gas was known.
The duty was ignored.
And SWANK — published the entire refusal.

This isn’t supportive.
It’s evidentiary voltage — and we plugged it in.







They Took Over a Toxic Tenancy. Then They Pretended Not to Notice.



⟡ The Estate Agent Who Took the Keys and Left the Gas On ⟡

Filed: 5 May 2025
Annex to N1 Claim: Elgin Crescent – £4,500 Damages
📎 Download PDF — 2025-05-05_SWANK_N1Annex_Chestertons_AgentNegligence_ElginCrescent_SewerGasConstructiveEviction.pdf


I. “Not Our Fault” Was Filed Too Late

This annex was submitted as part of the civil proceedings documenting:

  • Known environmental hazard at 37 Elgin Crescent

  • Medical collapse of tenants (including children)

  • Formal documentation served to Chestertons

  • No protective action taken — despite assuming legal management duties

They accepted the contract.
They declined the responsibility.
Now they’re named — in court.


II. What the Agents Knew. What They Didn’t Do.

Chestertons was informed of:

  • Hydrogen sulphide gas presence

  • Tenant vulnerability due to documented disability

  • Need for emergency accommodation

  • Regulatory filings already submitted (HSE, RBKC)

Their reaction:

  • No contact

  • No mitigation

  • No response

  • No lawful excuse

This wasn’t a miscommunication.
It was estate-agency-level collusion by omission.


III. Why SWANK Filed It

Because estate agents who take over toxic tenancies do not inherit immunity — they inherit accountability.
Because when four children are involved and the air is medically hostile, “We’re just the agents” is not a defence — it’s an admission of proximity to harm.

Let the record show:

  • The hazard was inherited

  • The tenancy was neglected

  • The injury was real

  • And SWANK — filed the annex with £4,500 in damages attached

This isn’t slander.
It’s procedural memory, filed before the judge.


IV. SWANK’s Position

We do not allow rebranded management to excuse legacy endangerment.
We do not accept silence in the face of housing law breaches.
We do not redact agents who took over a crime scene and continued the performance.

Let the record show:

The hazard stayed.
The family left.
The agent did nothing.
And SWANK — annexed their name to the civil claim.

This isn’t property management.
It’s gas-lit abandonment — now legally embossed.