Requesting Care in a System That Resents You for Needing It

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🖋 𝒮𝒲𝒜𝒩𝒦 Dispatch | 22 November 2024

“It’s Not an Emergency. It’s Institutional Neglect (Again).”
Filed Under: NHS Deflection · Appointment Deferral · Maternal Vigilance · Institutional Fatigue · SWANK London Ltd

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🩺 The Quiet Violence of Not Being Heard

Dear Dr Reid,

“I really want your opinion as I’m worried about him.”

That is not hysteria.
That is clinical discernment spoken in a dialect the NHS no longer respects.

Because you still listen,
while others listen only for deferral cues and performance errors.

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“It’s like the hospital staff are angry at me for even bringing my kids to the ER.”
Yes — anger, not compassion.
Because your child’s presence disturbs their denial.
Because my knowledge invalidates their indifference.

They’re not exhausted from emergencies.
They’re exhausted from being observed.

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“Whatever works for you is fine with us.”
This is not compliance.
It is the courtesy of someone who has been too often punished for concern.

We are:

✔ Monitoring
✔ Adjusting
✔ Notifying trusted clinicians

We are not panicking.
We are refusing the theatre of urgency scripted by those who fail with confidence.

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This is not “worried mother syndrome.”
It is post-traumatic paediatrics
in a country where hospitals now operate as hostile triage committees.

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📍 Filed Calmly, Received Historically
𝒫𝑜𝓁𝓁𝓎 𝒞𝒽𝓇𝑜𝓂𝒶𝓉𝒾𝒸, Asthmatic Matriarch & Documentarian of Delay
✉ director@swanklondon.com | 🌐 www.swanklondon.com
© SWANK London Ltd. All Requests Monitored. All Care Tracked.

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This Delay Is Brought to You by Boundaries, Breathing & Brilliance

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🖋 𝒮𝒲𝒜𝒩𝒦 Dispatch | 22 November 2024

“𝒴𝑜𝓊 𝓂𝒶𝓎 𝓌𝒶𝒾𝓉.”
Filed Under: Temporal Sovereignty · Bureaucratic Grace · Chrono-Defiance · SWANK London Ltd

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🕰️ The Luxury of Time Is Not Yours to Demand

✉️
“I will reply to emails later.”
A sentence so soft it sounds harmless.
A decision so sharp it slices through the procedural panic of lesser empires.

You expected breathless compliance.
You received temporal boundaries, wrapped in velvet and lined with sovereign pause.

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🪞
“I need to do other things now.”
This is not rudeness. It is triage.
Because I am neither your receptionist nor your respondent-on-demand.

My airways dictate the pace.
Not your institutional timestamp. Not your reply urgency.

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💌
“But I will get back to you.”
Indeed.
In full syntax. Without rush. With no regard for your escalation fetish.

And when I reply, it shall be composed — not reactive.
Consider it a gift of dignity withheld until deserved.

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🛑 Why This Matters Legally

In a world addicted to immediacy, delay is defiance.
This is not evasion. This is disability-informed timekeeping, protected by law and fuelled by lungs.

⚖️ Legal Context:

• Equality Act 2010: Protection of communication pace for respiratory-disabled persons

• Data Protection Act 2018: Right to reasonable response time

• Human Rights Act 1998, Article 8: Autonomy in correspondence and domestic calm

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📍 Stated Without Apology. Filed Without Delay (on My Part).
𝒫𝑜𝓁𝓁𝓎 𝒞𝒽𝓇𝑜𝓂𝒶𝓉𝒾𝒸
⌛ Editor-in-Chief of Temporal Dignity & Reply Integrity
✉ director@swanklondon.com | 🌐 www.swanklondon.com
© SWANK London Ltd. All Timeframes Curated.

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Socialising Is Not a Crime—Asthma Is Not a Sin

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🖋 SWANK Dispatch | 23 November 2024

“We Moved Here to Breathe, Not to Be Blamed for It”
Filed Under: Asthma Stigma · Cultural Displacement · Institutional Suspicion · Social Exclusion · SWANK London Ltd

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Dear Kirsty,

“We felt isolated in Turks and Caicos and came here because we love the people and socialising…”

We did not arrive in Britain looking for handouts.
We came seeking kinship — in breath, in conversation, in care.

“However, people here don’t like that we have asthma.”

As if a respiratory condition were a social offense.
As if needing air meant forfeiting belonging.

“It’s like you are all angry at us for having asthma. That’s how we feel.”

And in this house, feelings are not anecdotes — they are evidence.
A long data trail of:
– blank stares when we ask for help
– withheld empathy
– and silence when your policies fail us

This is not a cry for inclusion.
It is a record of administrative aversion dressed as neutrality.

“(But we feel better now that you are all helping.)”

Hope. Noted. But qualified.
Because assistance without stability is not care.
It’s crisis management with manners.

If help evaporates at the first boundary, it was never real.

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📍 Filed on Behalf of All Uninvited From Their Own Lungs
Polly Chromatic
Asthmatic Witness · Displaced Care-Seeker · Misread Visitor
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Rejections Remembered.

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Your Lies Are on Camera. Ours Are in Law.

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🖋 SWANK Dispatch | 8 December 2024
“Harassed at the Holiday Inn—With Timestamped Receipts”

Filed Under: Documented Harassment · Hotel Surveillance · False Referral Theatre · Disability Disregard · Bureaucratic Exposure · SWANK London Ltd

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Dear Kirsty,

This message contained no words but evidence.

The subject line said it all:
“With timestamp evidence of harassment Holiday Inn”

Because while your referrals are typed in speculation,
mine arrive with surveillance, documentation, and chronology.

Holiday Inn: where the beds were cheap and the safeguarding was cheaper.

You sent social workers instead of apologies.
You made a hotel lobby into a stage for coercion.

I’ve preserved every frame.
Every knock. Every lie. Every violation dressed in concern.

You may pretend not to remember.
But my evidence doesn’t forget.

—

📍 Digitally Stamped by:
Polly Chromatic
Archival Authority of Time-Based Truth
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Footage Logged.

When Innocence is Reprimanded by Ignorance.

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🖋️ SWANK Dispatch | 14 December 2024
UNWARRANTED WARNINGS: DO NOT INSTRUCT MY CHILD TO SMOKE

Filed From: Flat 22, 2 Periwinkle Gardens, London W2
Author: Polly Chromatic
Filed Under: Medical Advocacy · Institutional Assumptions · Cultural Misprofiling · Parental Sovereignty · SWANK Parental Defense

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The Message

On 14 December 2024, Polly Chromatic wrote to Kirsty Hornal and Sarah Newman, with Laura Savage copied and Nannette Nicholson Bcc’d:

“I don’t appreciate Regal’s doctor at Hammersmith Hospital telling Regal not to smoke or use vapes when this wasn’t even in his consciousness prior to her telling him that.”

“There’s no need to reprimand my kids for things they have never thought about.”

“My kids are not like British children. My children don’t have any consciousness of the disgusting things humans do and I don’t want them exposed to it or treated like they would do such ignorant things.”

“My children don’t need to be treated like trash to behave like British children.”

This is not just a complaint. It is a declaration of parental sovereignty.
To instruct a child not to smoke when they’ve never considered smoking is not guidance—it is verbal contamination.

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Disability Statement

Please Note: I suffer from a disability which makes speaking verbally difficult. I prefer to communicate telepathically to minimise respiratory strain; however, email is fine.

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📍 Documented by:
Polly Chromatic
Director, SWANK London Ltd
📧 director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Projections Rejected.

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I’m Not a Crisis. I’m a Mother. Now Leave Us Alone.

 🖋️ SWANK Dispatch | 9 February 2024

YOU NEED TO GET A GRIP.

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Filed Under: Referral Repetition, Legal Threat Ignored, NHS Collusion, Harassment-as-Procedure, Disabled Mother Stalked, SWANK Documentation

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📎 SUBJECT: Another Attempt to Manufacture Urgency

Author of Bureaucratic Fiction: Samira Issa
Persistent Co-star: Eric Wedge-Bull
Victim of Systemic Email Harassment: Polly Chromatic

“You need to really get a grip and stop bothering me and my children.”
— Polly, delivering both truth and conclusion.

That is the only sentence in this entire exchange worth remembering.

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⚖️ THE CONTEXT YOU REFUSE TO ABSORB:

• The hospital referral was dated and retaliatory.

• The “concern” was already addressed.

• The facts remain static.

• Medical limitations are documented.

• The response has not changed.

Yet you wrote:

“Would you be able to meet with me in person?”
“A verbal conversation will be beneficial…”

To whom, Samira?
To the file? To your compliance quota?
Because it certainly isn’t to the mother who cannot breathe, has refused, and already retained legal counsel.

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⛔ THE OFFICIAL POSITION:

• No phone calls.

• No in-person meetings.

• No fabricated urgency.

• No further participation.

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🧠 YOU ARE NOT ACTING ON A REFERRAL.

YOU ARE ACTING ON OBSESSION.

There is no safeguarding action here.
There is no fresh information.
There is no legal footing.

What you are doing is clinging to the echo of a case that never was.

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✍️ FROM THE SWANK DESK:

When a mother tells you she has hired a solicitor, cannot speak, and is being medically harmed by your continued contact, and you persist—

That’s no longer contact. That’s litigation bait.

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Polly Chromatic
Still not in crisis. Still not available for manufactured concern.
📧 director@swanklondon.com

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Labels: snobby, serious, RBKC harassment, referral recycling, Samira Issa, Eric Wedge-Bull, NHS collusion, disability ignored, medically silenced, mother refusal, lawful boundary, legal escalation imminent

Respect Is Not a Service the State Can Demand but Refuse to Offer

⟡ SWANK Politeness Termination Notice ⟡

20 February 2024

I Don’t Want You in My Home. You Weren’t Invited Into My Life.

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I. Politeness Is Optional After Disrespect Is Institutional

Sent at 15:32 GMT on 20 February 2024, Polly Chromatic delivers a precise, unimpressed rebuke to Samira Issa, Eric Wedge-Bull, and Glen Peache, with Nannette Nicholson Bcc’d for institutional accountability.

“I don’t appreciate being forced to have humans in my home whom I do not trust and whom have treated me disrespectfully.”
“Additionally, I don’t appreciate being bothered while I am sick.”

This is not an outburst. It is a dignity embargo, written in SWANK’s native dialect: elevated contempt.

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II. Tone Policing Reversed, With Thanks

“I realise that you don’t care and that you don’t understand how to treat humans with kindness and respect.”
“Thank you for your understanding.”

A perfect closer: ritual politeness as legal sarcasm.
The courtly finish to an unwanted intrusion.

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III. Sent from iPhone, Delivered from Sovereignty

Not a breakdown.
Not a plea.
A final curation of access — declining not just contact, but entitlement to her space, body, and breath.

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© SWANK London Ltd. All Patterns Reserved.
You may have entered her home — but you were never welcome in her humanity.

Polly Chromatic
Director, SWANK London Ltd.
London W2
www.swanklondon.com
✉ director@swanklondon.com
⚠ Written Communication Only – View Policy

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