⟡ “You May Die, But Did You Try Re-Sending the Link?” ⟡
When a disabled parent warns of fatal risk, Westminster’s response is polite indifference and a tech support query.
Filed: 15 January 2025
Reference: SWANK/WCC/FAILURE-01
📎 Download PDF – 2025-01-15_SWANK_Email_Westminster_KHornal_HarassmentHealthCrisis.pdf
An evidentiary email documenting Westminster’s casual dismissal of a direct safeguarding plea involving asthma, panic attacks, and judicial threat — filed as part of SWANK London Ltd.’s ongoing audit of institutional neglect.
I. What Happened
On 14 January 2025, the claimant wrote to Westminster Children’s Services under the subject line: “You will cause my death with all your harassment of me.” The email warned that continued disregard of medical boundaries — in the face of asthma, panic disorder, and systemic hostility — could result in fatal harm. The email also included a direct link to video evidence and referenced judicial intimidation in ongoing proceedings.
On 15 January, social worker Kirsty Hornal replied. She ignored the medical warning, failed to acknowledge the severity of the safeguarding concern, and instead responded with:
“I am afraid that link is not working, are you able to resend?”
and
“What happened with the judge?”
No safeguarding alert. No escalation. No trauma-informed response. Just empty sentiment and a vague recommendation to contact a doctor the Council itself had repeatedly disregarded.
II. What the Complaint Establishes
Westminster was formally notified of a health and safety emergency involving a disabled parent
That notification was minimised and deflected, not escalated
Court-related threats were acknowledged without follow-up or safeguarding protocol
Medical harm caused by procedural pressure was treated as optional context
The social worker’s response fails every professional, clinical, and ethical threshold
III. Why SWANK Filed It
This is not a communication breakdown. It is a safeguarding failure in writing. A parent warns of possible death — and is met with patronising concern and a link error request. The email captures, in chilling brevity, the way institutional cruelty is often exercised through passive neglect.
SWANK archived this document to:
Establish the precise moment Westminster was notified of the risk of death due to its conduct
Demonstrate how public servants substitute empathy with administrative routine
Serve as primary evidence in audit proceedings against Westminster Children’s Services
IV. Violations
Children Act 1989 – Failure to safeguard parent wellbeing during open proceedings
Equality Act 2010 – Section 20 and 15 (failure to accommodate disability-related crisis)
Human Rights Act 1998 – Article 2 (right to life), Article 8 (family life), Article 14 (non-discrimination)
Social Work England Standards – Breach of safeguarding duty, failure to respond appropriately to mental and physical health risk
Care Act 2014 – Section 42 (duty to prevent or reduce risk of harm)
V. SWANK’s Position
This message, preserved in full, proves what hundreds of families experience but rarely document: institutions know when they’re causing harm — and they do it anyway. When a senior social worker is faced with the words “you will cause my death” and replies by asking about a broken hyperlink, we are no longer talking about oversight. We are talking about negligence.
SWANK London Ltd. calls for:
Immediate referral of this case to Social Work England and the Local Government Ombudsman
An apology issued by Westminster for procedural cruelty and safeguarding non-response
Formal review of all cases handled by Kirsty Hornal in which disability or panic disorder were raised
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