“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label Procedural Clarification. Show all posts
Showing posts with label Procedural Clarification. Show all posts

Response to Complaint Ref: 15083377 – Reaffirmation of Facts, Formality, and the Request for Procedural Competence


🦚 Response to Complaint Ref: 15083377 – Reaffirmation of Facts, Formality, and the Request for Procedural Competence

Filed under the documentation of evidence reaffirmation, cross-borough evasion, and the constitutional demand for administrative literacy.

12 March 2025
To:
Customer Relationship Team
Royal Borough of Kensington and Chelsea (RBKC)
Subject: Response to Complaint Ref: 15083377 – Reaffirmation of Facts, Formality, and the Request for Procedural Competence

🧾 Dear Customer Relationship Team,

Thank you for your recent correspondence regarding Complaint Ref: 15083377 —
though I must observe, with due politeness, that the content is both puzzling and disheartening.

I am compelled, yet again, to clarify what ought to be a matter of basic internal record:

RBKC social workers have, demonstrably and indisputably, been involved in my case.

This is not supposition.
It is documented reality —
substantiated through correspondence, assessments, and direct professional contact originating from your department.

Accordingly:

I expect any further attempts at strategic denial to cease,
and for this matter to be reviewed with the seriousness the contradiction demands.

📜 Cross-Borough Courtesy (But Not a Deflection)

While I have extended the courtesy of informing Westminster social care services of related concerns,
this in no way diminishes — nor displaces — RBKC’s own responsibilities.

The complaint pertains to the actions and omissions of RBKC personnel,
and must be investigated by RBKC with due rigour and impartiality.

📚 Submission of Evidence: A Logistical Request

As previously noted, I am in possession of extensive documentation, including:

  • Emails;

  • Official assessments;

  • Written communications with RBKC social workers.

To facilitate the appropriate review, kindly confirm:

  • The correct email address or portal for submission;

  • Any specific format or naming conventions required for internal processing.

Efficiency, once requested politely, must now be solicited firmly.

🩻 Disability Accommodations & Record Access – Ongoing Concerns

Parallel to the primary complaint, I remind RBKC of its obligations regarding:

  • Implementation of reasonable adjustments, in line with the Equality Act 2010;

  • Full access to all personal records, without fragmentation, deferral, or strategic redirection.

I expect written confirmation that these matters:

  • Are being actioned appropriately;

  • Will be reflected in all future correspondence and procedural handling.

📜 Next Steps – Kindly Clarify Timeline and Receipt

I request:

  • Written confirmation of receipt of this correspondence;

  • Clear instructions for submission of supporting evidence;

  • A formal outline of the expected timeline for the substantive review of this complaint.

Given the prior confusion, contradiction, and procedural contortion,

I trust you will appreciate my insistence on precision, transparency, and exhaustive documentation going forward.

📜 Yours,

With due constitutional formality and procedural vigilance,
Polly



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