“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe

Recently Tried in the Court of Public Opinion

Showing posts with label verbal adjustment ignored. Show all posts
Showing posts with label verbal adjustment ignored. Show all posts

You Can’t Dismiss Someone’s Disability — And Then Act Like You Never Saw It



⟡ “I Said I Was Ill. He Said ‘Please Stop Forwarding Me These Emails.’” ⟡
A short exchange with Metropolitan Police that proves it doesn’t take a paragraph to document disregard. Sometimes, a one-sentence response is all the negligence you need.

Filed: 15 October 2024
Reference: SWANK/MPS/DIS-01
📎 Download PDF – 2024-10-15_SWANK_Email_MetPolice_AminurRashid_DisabilityDismissal_MedicalDisclosure.pdf
Correspondence to the Metropolitan Police and Westminster safeguarding services disclosing active illness, breathing difficulty, and verbal disability. Officer Aminur Rashid replies with procedural disinterest and a command to stop emailing — fully cc’d to safeguarding.


I. What Happened

In mid-October 2024, Polly Chromatic sent an email to Westminster safeguarding and GP Dr Reid disclosing the following:

  • A fever

  • Difficulty breathing

  • Ongoing verbal trauma

  • A medical complaint against her GP

  • And a clear disability adjustment request to communicate via email only

This wasn’t an escalation. It was survival.
But the Metropolitan Police responded anyway. And what did they say?

“Please stop forwarding me to these emails.”

That’s it.
No welfare check. No referral. No concern.
Just silence, wrapped in administrative dismissal — and cc’d to safeguarding.


II. What the Email Establishes

  • That a lawful disability accommodation was requested

  • That police and safeguarding were notified of acute medical distress

  • That the reply from MPS was not protective — it was performative rejection

  • That systemic disregard can be boiled down to one reply

  • That the state saw a collapsing parent — and logged her as spam


III. Why SWANK Filed It

Because there’s no need for speculation when they write it down for you. SWANK archived this to:

  • Prove that institutional actors received medical disclosures — and replied with dismissal

  • Demonstrate that verbal disability was documented and denied

  • Capture police refusal in the body of a single sentence

  • Establish the tone of systemic negligence before safeguarding escalation

This isn’t a dramatic letter. It’s worse: it’s a casual refusal to acknowledge human need.


IV. Violations

  • Equality Act 2010
    • Section 20: Communication adjustment ignored
    • Section 27: Retaliatory tone in response to medical disclosure
    • Section 149: Public authority’s failure to eliminate discrimination

  • Human Rights Act 1998 –
    • Article 8: Family and private life
    • Article 3: Degrading treatment through indifference

  • Police Code of Ethics –
    • Respect for human dignity
    • Responsibility to act with care toward vulnerable individuals

  • NHS Duty of Candour & Coordination – Dr Reid’s inclusion is a medical safeguarding trigger point


V. SWANK’s Position

This wasn’t a failure to respond. It was a decision. A decision to view medically vulnerable people as inconveniences. A decision to ignore statutory adjustments. A decision to protect the inbox, not the individual.

SWANK London Ltd. recognises this as an official procedural rejection of medical reality, delivered by the Met in under 12 words.


⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡ Every entry is timestamped. Every sentence is jurisdictional. Every structure is protected. To mimic this format without licence is not homage. It is breach. We do not permit imitation. We preserve it as evidence. This is not a blog. This is a legal-aesthetic instrument. Filed with velvet contempt, preserved for future litigation. Because evidence deserves elegance. And retaliation deserves an archive. © 2025 SWANK London Ltd. All formatting and structural rights reserved. Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.

No, It’s Not My Problem. It’s Yours.



🖋 SWANK Dispatch | 24 November 2024

I’D LOVE TO GO TO THERAPY—IF ANY OF YOU UNDERSTOOD ACCESS.

Also titled: “The Community Doesn’t Include Us Because It Wasn’t Designed To.”

Filed From: Flat 22, 2 Periwinkle Gardens, London W2
Author: Polly Chromatic, Director, SWANK London Ltd.
Filed Under: Therapy Refusal · Disability Adjustment Failure · Mental Health Access Denied · Community Barriers · Verbal Communication Misconduct · SWANK Institutional Access Register


🪞 WHAT I SAID (CLEARLY—AND IN WRITING):

“I’d love to go to therapy but no one will provide adjustments for my disability needs, and this limits my ability as well as my kids’ ability to integrate into the community at all.”
“It is not our problem. It is your community’s problem.”
“You keep expecting us to behave like people who don’t have a disability—and we can’t.”
“I think someone needs to call the mental health practice and help them understand that I can’t explain everything verbally, since they couldn’t understand when I told them, apparently.”


🧠 WHAT THAT ACTUALLY MEANS (FOR THE ACCESS-ILLITERATE):

I’m not “resisting support.”
I’m excluded from it—on architectural, not emotional, grounds.

Access isn’t an attitude problem.
It’s a planning failure.
Your services were not built for people like me.
So don’t perform shock when I walk past your inaccessibility and say: no, thank you.


📎 ACCESS STATEMENT (INCLUDED. IGNORED. ARCHIVED.):

“I suffer from a disability which makes speaking verbally difficult. I prefer to communicate telepathically to minimise respiratory strain; however, email is fine.”

You require verbalism like it’s a sacred rite.
I offer clarity in writing.
You respond with silence—or blame.


📣 CLOSING REMARK FOR THE LEGALLY AND SOCIALLY UNTRAINED:

You do not get to bar entry and label us disengaged.
You do not get to erase exclusion by reframing it as refusal.
You do not get to design failure and pin it on the disabled.

This is not a therapy gap.
It’s a compliance gap.

Polly Chromatic
Director, SWANK London Ltd.
Flat 22, 2 Periwinkle Gardens, London W2
🌐 www.swanklondon.com
✉ director@swanklondon.com
⚠ Written Communication Only – View Policy