Two Weeks of Silence from Simon, and a Mother's Frustration Reaches Its Limit.

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🖋 SWANK Dispatch | 6 February 2025
“Emails Unread, Voice Unheard—And the Panic Deepens”

Filed From: Flat 22, 2 Periwinkle Gardens, London W2
Author: Polly Chromatic
Filed Under: Communication Breakdown · Email Neglect · Disability Discrimination · Institutional Harm · Mental Health Deterioration · SWANK London Ltd

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📩 The Emails No One Read

“I’ve been emailing Simon for help for two weeks—he reads none of my emails.”
“Talking makes me sick. I repeatedly ask via email for support, but my requests go ignored.”
“Even Laura’s rescheduling emails were ignored. I’m left giving up on communication.”

When your voice causes illness and your emails are binned, what’s left?

Answer: Panic. Silence. Worsening health.
Ignored correspondence is not a delay—it is denial masked in Outlook formatting.

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🧠 A Frustrated Mind in a Collapsing System

“This has been my burden alone for 45 years.”
“My asthma is uniquely severe. Untreated for six months. Each ignored message becomes a symptom.”
“Dr Reid understands. He is the only one.”
“I can only talk briefly. Email is the only safe and reasonable form.”

This is not miscommunication.
This is institutional disinterest.
This is harm-by-silence.

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📝 Access Statement Reiterated

Please Note: I suffer from a disability which makes speaking verbally difficult. I prefer to communicate telepathically to minimise respiratory strain; however, email is fine.

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📍 Logged by:
Polly Chromatic
Director, SWANK London Ltd
📧 director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Silences Filed.

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When Emails Are Sent Into the Void, and No One Reads.

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🖋 SWANK Dispatch | 15 December 2024
“I’m Tired of Being Ignored—So I’m Done Trying to Reach You”

Filed From: Flat 22, 2 Periwinkle Gardens, London W2
Author: Polly Chromatic
Filed Under: Email Neglect · Disability Accommodation Failure · Institutional Apathy · Lawyer Inattention · Communication Breakdown · SWANK Final Notice

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📩 A Message Lost in the Ether

“I’ve sent many emails to Laura which have been ignored also such as this one…”
“I can’t talk, so I want these people to leave me alone now.”
“They ignored my emails for months.”
“Even my own lawyers aren’t paying attention. It’s sick and evil.”

Ignored requests. Invalidated access needs. Exhausted time and effort.
This is not neglect. This is a pattern.

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🧠 A Clear Statement of Needs

“Please Note: I suffer from a disability which makes speaking verbally difficult. I prefer to communicate telepathically to minimise respiratory strain; however, email is fine.”

You cannot claim ignorance when the access requirement is printed at the bottom of every single email.

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🚫 Final Notice

“I really don’t want anything to do with anyone cuz it’s too hard to communicate.”

This isn’t avoidance. It’s exhaustion.
When no one listens, silence becomes protection.

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📍 Formally Withdrawn by:
Polly Chromatic
Director, SWANK London Ltd
📧 director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Ignored Messages Logged.

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Ten Years of Saying the Same Thing, and Still No One Listens.

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🖋 𝒮𝒲𝒜𝒩𝒦 Dispatch | 10 January 2025
MISUNDERSTANDINGS? NO, WILLFUL IGNORANCE.
Also titled: “Ten Years of Saying the Same Thing, and Still No One Listens.”

📍 Filed From: Flat 22, 2 Periwinkle Gardens, London W2
✒️ Author: Polly Chromatic
🗂 Filed Under: Communication Breakdown · Panic Attacks · Institutional Neglect · Email Ignorance · Social Worker Defiance · Mental Health Crisis · SWANK Chronic Distress Log

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To the Selectively Illiterate:

Glen Peache, Sarah Newman, Eric Wedge-Bull, Kirsty Hornal, Rhiannon Hodgson, Fiona Dias-Saxena, Rachel Pullen, Milena Abdula-Gomes, Samira Issa
Cc: aaforbes@gov.tc, alsmith@gov.tc, Annabelle Kapoor
Bcc: Laura Savage, Simon O’Meara, Philip Reid, Gideon Mpalanyi, Nannette Nicholson

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📩 THE EMAILS THAT CAUSED A CRISIS—BECAUSE YOU REFUSED TO READ

“The refusal of humans to read my emails and/or not take me seriously is causing me panic attacks since it’s the only way I can communicate.”
“I don’t know how else to explain it. I’ve been saying the same thing for ten years and no one wants to read or listen.”

This is not ambiguity. This is documentation.
This is not emotional instability. It’s institutional cruelty disguised as procedure.

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🧠 TRANSLATION FOR THE PROFESSIONALY HARD-OF-READING:

– Written communication is not optional for disabled people.
– Ignoring it is not minor. It is medical malpractice.
– Panic attacks are not personality flaws. They are evidence of your failure.

You are not misunderstood. You are unfit.

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⚠️ THIS IS A CRISIS, NOT A QUIBBLE

The refusal to accommodate written communication for a disabled mother is not just a bureaucratic blunder.
It is neglect, cloaked in procedure.
It is discrimination, typed in Times New Roman.
It is violence, filed as “no reply necessary.”

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Polly Chromatic
Typing to be heard. Fighting to breathe. Archiving to outlast.
📍 Flat 22, 2 Periwinkle Gardens, London W2
🌐 www.swankarchive.com
📧 director@swanklondon.com
© SWANK London Ltd. All Distress Logged. All Excuses Rejected.

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If You Won’t Read, Don’t Expect Me to Speak.

 🖋 SWANK Dispatch | 15 December 2024

I’M NOT AVOIDING YOU. I’M AVOIDING COLLAPSE.

Filed From: Flat 22, 2 Periwinkle Gardens, London W2
Author: Polly Chromatic

Filed Under: Vocal Disability, Email Neglect, Sewer Gas Illness, Communication Breakdown, Silent Collapse, Relational Fatigue, Misunderstood Accommodation

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To: Kirsty Hornal
CC: Laura Savage, Simon O’Meara
Bcc: Those who read with care

Let me rephrase this for the bureaucratic imagination:
When I don’t speak, it’s not avoidance. It’s exhaustion.
When I don’t respond, it’s not neglect. It’s survival.

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💬 DIRECT QUOTES FOR YOUR RECORD:

“It’s always been hard for me to talk due to asthma but recently my asthma is worse due to sewer gas poisoning and now I can barely talk and it’s getting worse because people keep trying to make me talk and won’t read my emails.”
“Calls are so hard for me for many reasons but mainly the talking issue.”
“I’m traumatised by people emailing me and then abandoning me like Simon and the psychiatrist did.”
“I’m afraid to read emails from people who haven’t read any of mine.”
“It’s evil.”

“I lose my voice after five minutes unless there’s a lot of gaps.”
“It’s exhausting and causes pain. My breathing decreases. Then I can’t talk to my kids.”

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🧠 WHAT THIS MEANS:

• I speak in writing because speaking aloud harms me.

• I rest before and after any vocal interaction.

• I have telepathic preferences, but for now, email will suffice.

• I ask to be read, not judged.

• I ask to be understood, not pathologised.

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🗂️ AND YET:

The system escalates because I can’t talk.
The people I ask for help ignore my writing.
The ones who listen don’t act.
The ones who act don’t understand.

So the cycle feeds itself—until my voice breaks and my lungs give up.

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📎 LET THIS BE PERMANENTLY FILED:

I am happy to communicate.
I am not able to perform communication on demand.
If you won’t read what I’ve written, you forfeit the right to ask why I’m silent.

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Polly Chromatic
Documented. Disabled. Disillusioned by neglect.
📍 Flat 22, 2 Periwinkle Gardens, London W2
🌐 www.swankarchive.com

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Labels: Kirsty Hornal, email refusal, speech disability, sewer gas injury, asthma collapse, ignored communication, telepathic humour, Simon O’Meara, Laura Savage, vocal rest, institutional neglect, snobby, read-before-you-ask, breathing not speaking, parental priority

The Year They Didn’t Answer: And the Email That Stopped Playing Along

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⟡ “I’m Not Responding to Emails Since No One Responded to Mine for a Full Year” ⟡
A Documented Silence That Became Policy — and Proof of Why Disabled Withdrawal Is Not Consent

Filed: 13 January 2025
Reference: SWANK/WESTMINSTER/EMAIL-06
📎 Download PDF – 2025-01-13_SWANK_Email_KirstyHornal_Withdrawal_DisabilityNeglectChain.pdf
Forwarded email confirming social worker no-show, followed by withdrawal of communication due to institutional silence. Sent to legal, medical, and social services professionals.

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I. What Happened

On 13 January 2025, Polly Chromatic re-sent her earlier “no-show” notification — this time attaching a declaration of procedural withdrawal. She stated she would no longer be responding to emails due to a year of being ignored.

This was not sent in isolation. The recipients included:

• Legal representative Laura Savage

• Social worker Kirsty Hornal

• NHS GP Philip Reid

• Solicitor Simon O’Meara

The message was factual, non-theatrical, and strategically precise: she was not refusing support — she was refusing to perform availability for people who never answered.

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II. What the Complaint Establishes

• Written withdrawal of consent for participation in a non-reciprocal system

• Disability neglect framed as ongoing (not situational)

• Cross-agency nonresponse as trauma catalyst

• Failure to acknowledge distress even after medical escalation

• State-of-health update deliberately ignored by those charged with monitoring welfare

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III. Why SWANK Logged It

Because silence from a disabled person is often treated as compliance — especially when it's been provoked by a year of professional indifference.

This email is the textual equivalent of a door closing in slow motion. Not because of defiance, but because of exhaustion.

SWANK logs it as proof that disabled withdrawal is often misrepresented as disengagement, when it is in fact a boundary — one shaped by recordable abandonment.

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IV. SWANK’s Position

This was not non-engagement. It was legal trauma management.

We do not accept that silence, when caused by institutional apathy, voids a person’s rights.
We do not accept that failing to respond for twelve months qualifies professionals to claim “unreachable.”
We will document every refusal that began as a plea — and every professional silence that sculpted retreat into recordable harm.

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⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.

The Email They Forgot to Receive: And the Evidence That Vanished Without a Trace

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⟡ “I’m Not Responding Since No One Responded to Me for a Year” ⟡
The Email That Was Forwarded — and the Evidence That Wasn’t

Filed: 10 January 2025
Reference: SWANK/WESTMINSTER/EMAIL-08
📎 Download PDF – 2025-01-10_SWANK_Email_KirstyHornal_AttachmentFailure_TelecomNeglectEvidence.pdf
Forwarded email documenting a missed visit, declared withdrawal of engagement, and an implied attachment failure — sent to legal, medical, and local authority contacts.

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I. What Happened

On 9 January 2025, Polly Chromatic forwarded her “No show” message regarding Kirsty Hornal to solicitor Laura Savage, GP Philip Reid, and others. The message reiterated her exhaustion: “I’m not responding to emails since no one responded to mine for a full year.”

The attachment, implied in the subject and message context, appears to have failed — either technically or procedurally. The intended telecom evidence never arrived.

This document logs not just the failed visit, but the administrative void that followed: failed responses, failed attachments, failed concern.

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II. What the Complaint Establishes

• Reiterated withdrawal of consent following extended neglect

• Failed submission of supporting telecom documentation

• Procedural vacuum — when even evidence delivery is compromised

• Silence met with further administrative opacity

• Institutional patterns where emotional exhaustion becomes functional disengagement

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III. Why SWANK Logged It

Because not all silences are accidental — and not all technical failures are meaningless.

This file marks a moment where truth was attempted, again — and again ignored or lost. Whether through email failure or institutional avoidance, the result was the same: a record unacknowledged, a complaint unmet, and a disabled mother forced to repeat herself across multiple jurisdictions just to say she was tired.

SWANK logs it because in systems like these, even forwarding an email becomes an act of resistance.

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IV. SWANK’s Position

This was not a tech glitch. It was a structural echo.

We do not accept that medical exhaustion must be sent multiple times to be acknowledged.
We do not accept that missing attachments erase institutional duty.
We will document every attempt to be heard — even when it didn’t land.

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⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.