“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label Formal Response Translation. Show all posts
Showing posts with label Formal Response Translation. Show all posts

On Pancakes, Consent, and Procedural Politesse: A Letter from RBKC, Translated for the Record


🦚 On Pancakes, Consent, and Procedural Politesse: A Letter from RBKC, Translated for the Record

Filed under the documentation of institutional tone, performative concern, and the ever-elusive art of missing the point.

5 March 2024
Our reference: 12240997
To: Polly

📜 Dear Polly,

Thank you for your recent complaint received on 26 February 2024, which we have reviewed under the Council’s non-statutory complaints procedure — a phrase that here appears to serve as both disclaimer and decorative trim.

📹 On YouTube Clips and the Etiquette of Documentation

We note that video footage was uploaded to YouTube, in which staff were recorded without their consent. In future, we politely request that you notify staff of any recordings in advance, so that they may be informed — and, presumably, perform accordingly.

Transparency, it seems, is welcome — but only when curated.

🧾 On Pancakes, Medical Rights, and Strategic Silence

Having viewed the footage and spoken with the social worker and her manager, it is our understanding that:

  • You informed staff you would be in the kitchen with Honor making pancakes;

  • You clearly stated that you would not be speaking due to asthma-related health concerns;

  • You requested that all communications be provided in writing.

This, we acknowledge, made it difficult to discuss concerns raised by hospital staff regarding your “presentation” —
concerns which, we add, would have been inappropriate to address directly with your children.

The implication being: because you upheld a medically necessary communication boundary,
concerns remained undiscussed — and thus, unresolved.

🏛️ On Case Transfer and Institutional Handover

We understand that an Initial Child Protection Conference (ICPC) is scheduled for
Thursday 14 March 2024, during which this case will be transferred to Westminster Local Authority.

A passing of procedural responsibility, if not professional insight.

✨ And Finally, A Note on Future Collaboration

We trust that going forward you will engage with Westminster to explore what support may be “beneficial” to you and your family —
a phrase which, though vague, implies mutual goodwill, despite the omission of meaningful accommodation thus far.

📬 Yours faithfully,

The Borough, Polished but Not Particularly Listening


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