“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label Formal Complaint to the ICO – Systemic Failure by Westminster and RBKC Social Services to Comply with Data Access Rights under UK GDPR. Show all posts
Showing posts with label Formal Complaint to the ICO – Systemic Failure by Westminster and RBKC Social Services to Comply with Data Access Rights under UK GDPR. Show all posts

Formal Complaint to the ICO – Systemic Failure by Westminster and RBKC Social Services to Comply with Data Access Rights under UK GDPR


🦚 Formal Complaint to the ICO – Systemic Failure by Westminster and RBKC Social Services to Comply with Data Access Rights under UK GDPR

Filed under the documentation of institutional opacity, unlawful noncompliance, and the dignified pursuit of transparency.

10 March 2025
To:
The Complaints Team
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF

Subject: Formal Complaint – Systemic Failure by Westminster and RBKC Social Services to Comply with Data Access Rights Under UK GDPR

📜 Dear Sir or Madam,

I write to submit a formal complaint to the Information Commissioner’s Office (ICO) regarding the ongoing and unlawful failure by both Westminster Social Services and RBKC Social Services to comply with their obligations under:

  • The UK General Data Protection Regulation (UK GDPR), and

  • The Data Protection Act 2018.

This failure is not mere bureaucratic inconvenience.

It constitutes obstruction, discrimination, and a cultivated culture of procedural opacity.

📚 1. Non-Compliance: A Catalogue of Indifference

On multiple occasions, I have issued formal Subject Access Requests (SARs) to:

  • Westminster Social Services;

  • RBKC Social Services.

These requests have been met with:

  • Deafening silence,

  • Vague refusals,

  • And a total absence of lawful justification.

At no point have I received:

  • The full documentation to which I am legally entitled;

  • Nor a credible explanation for this failure.

The implication is chillingly clear:
These authorities are either ignorant of their legal obligations, or choosing to ignore them.

📜 2. Legal Framework, Blithely Ignored

The conduct of these departments constitutes a breach of:

  • Article 15 of UK GDPR – Right of access by the data subject;

  • Data Protection Act 2018 – Obligation to respond to SARs within one calendar month;

  • Freedom of Information Act 2000 – Duty to facilitate public transparency.

No extensions were claimed.
No legal exceptions cited.
Only silence — and procedural stonewalling — have been offered.

📚 3. Impact of Withholding Information: Obstruction by Design

The consequences of this obstruction have been both material and profound:

  • Obstruction of legal rights — denying me access to essential documents;

  • Denial of procedural fairness — preventing me from challenging or correcting harmful inaccuracies;

  • Emotional distress — born of battling Kafkaesque structures of concealed decision-making.

This is not oversight.
It is the administrative erasure of accountability.

📜 4. Actions Requested of the ICO

Accordingly, I respectfully request that the ICO:

  1. Launch a formal investigation into both boroughs’ SAR compliance practices;

  2. Order the immediate disclosure of the data requested;

  3. Consider the imposition of sanctions or penalties for systemic noncompliance;

  4. Advise me of available legal remedies should these authorities persist in unlawful conduct.

📬 5. Expectations and Next Steps

I request:

  • Written acknowledgment of this complaint;

  • An outline of investigatory steps to be provided within 28 days.

Should this matter remain unresolved,
I reserve the right to initiate formal legal proceedings for non-compliance,
and to seek damages for the harm caused by ongoing data suppression.

Please confirm receipt of this complaint at your earliest convenience.

📜 Yours,

With constitutional precision and procedural insistence,
Polly
No comments:

Documented Obsessions