⟡ “You Don’t Need to Pay Rent — The Gas Made You Sick.” ⟡
Elad Acknowledges Severe Health Impact from Flat Conditions, Waives Rent, and Promises Reimbursement While Awaiting Thames Water Repairs
Filed: 3 November 2023
Reference: SWANK/HOUSING/LANDLORD-01
📎 Download PDF – 2023-11-03_SWANK_Email_Landlord_HealthHazardAdmission_NoRentPromise_ThamesWaterDelay.pdf
Summary: Landlord admits flat caused health issues and offers rent waiver and cost reimbursement. Confirms ongoing delay from Thames Water regarding essential repairs.
I. What Happened
On 3 November 2023, Polly Chromatic emailed her landlord describing serious illness from sewer gas exposure. The landlord, Elad, responded:
– Stating your health and safety is the “top priority”
– Confirming you should not pay rent that month
– Asking for hotel receipts to reimburse costs
– Admitting he is still waiting on Thames Water’s repair schedule
– Acknowledging your difficulty in relocating due to illness
This exchange took place after emergency evacuation due to housing uninhabitability.
II. What the Record Establishes
• The landlord admits the flat was unsafe and caused harm
• There is written consent not to pay rent — which negates later rent pursuit
• Thames Water is identified as a third-party delay factor
• A clear causal link between property conditions and medical harm is outlined
• This forms a legal basis for housing disrepair claims and financial injury
III. Why SWANK Logged It
Because when the landlord waives rent, it means the problem wasn’t imaginary.
Because reimbursement promises are admissions — and delays are no longer abstract.
Because this is the moment the tenant named the hazard, and the landlord agreed it existed.
SWANK documents every moment the truth slipped through the apology.
IV. SWANK’s Position
We do not accept that rent is owed on uninhabitable housing.
We do not accept that health-damaging conditions can be excused by “waiting on Thames Water.”
We do not accept that financial harm ends when gas exposure begins.
This wasn’t kindness. It was contractual acknowledgment.
And SWANK will archive every time harm was admitted — but not repaired.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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