⟡ “It’s Like They’re Angry I Brought My Children to the ER” ⟡
A Polite Appointment Request That Also Serves as a Micro-Complaint Against NHS Hostility
Filed: 22 November 2024
Reference: SWANK/NHS/EMAIL-04
๐ Download PDF – 2024-11-22_SWANK_Email_Reid_KingAppointmentRequest_DisabilityDisclosure_NHSDismissal.pdf
Email to GP Dr. Philip Reid requesting an appointment for one child and noting NHS hostility toward emergency care requests. Quiet, careful, and legally relevant.
I. What Happened
On 22 November 2024, Polly Chromatic sent a measured request to Dr. Philip Reid regarding her son, King. She expressed flexibility with scheduling and confirmed she would continue to monitor his condition at home until seen.
But embedded in this simple note is a quiet alarm bell:
“It’s like the hospital staff are angry at me for even bringing my kids to the ER.”
The message, copied to social worker Kirsty Hornal and Bcc’d to a legal contact, also restated a disability-related boundary: written-only communication due to verbal impairment.
This is not a crisis email. It’s a record of calm concern delivered to an indifferent system.
II. What the Complaint Establishes
Medical responsibility was proactively exercised by the parent
The request was reasonable, timely, and deferential
NHS staff had already displayed animosity for accessing care
Disability disclosure was restated for the record
The sender’s composure stands in contrast to any later claims of escalation or non-engagement
III. Why SWANK Logged It
Because this is what parents are told to do: ask nicely, accommodate the system, and remain flexible.
And it still didn’t work.
SWANK logs this as a baseline evidentiary marker — one that neutralises future accusations of hostility or avoidance. It also forms part of the longer chain of written-only declarations that were ignored or dismissed.
This is the politeness that came before the rage.
And it was ignored, too.
IV. SWANK’s Position
This wasn’t aggression.
It was responsible concern — treated like an inconvenience.
We do not accept that reasonable medical requests should be punished with suspicion.
We do not accept that written-only disability notices must be repeated endlessly to matter.
We will document every moment calmness was used against the vulnerable — and every record that was too soft to be taken seriously.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡
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Filed with velvet contempt, preserved for future litigation.
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And retaliation deserves an archive.
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