🏛️ An Acknowledgement of Administrative Banality: Westminster’s Response to Complaint 39170353
Date: 5 March 2025
✉️ To:
Polly Chromatic
🖋️ Subject:
Your Complaint 39170353 Concerning the North West Social Work Team
📜 Dear Ms Chromatic,
We are in receipt of your correspondence, formally acknowledged on 19 February 2025.
It is, of course, regrettable that you have found cause to express dissatisfaction with the service provided—though, given the prevailing standards within the North West Social Work Team, perhaps not entirely surprising.
In accordance with Westminster City Council’s Corporate Complaints Procedure (a document whose aspirations far exceed its operational reality), we aspire to furnish you with a written response by 12 March 2025.
Should we, as is customary, fail to meet this modest timeline, rest assured that we will provide you with suitably bureaucratic explanations, accompanied by vague assurances of “progress.”
For your edification, the full procedural spectacle can be reviewed at the following link:
🔗 Westminster Complaints Procedure
🖋️ Yours, with predictable formality,
Customer Relationship Team
Westminster City Council
🏷️ Labels:
westminster complaints, social work dissatisfaction, swank dispatches, administrative evasion, procedural theatre, bureaucratic courtesies