⟡ “When I Asked for Help, They Called a Social Worker. When I Spoke, They Stopped Listening.” ⟡
An email to Westminster safeguarding officer Kirsty Hornal disclosing panic attacks, breathing distress, and emotional shutdown triggered by past help-seeking. Links medical collapse to housing-related sewer gas exposure. The request? That she be allowed to write instead of speak. The reply? Casual, impersonal, and useless.
Filed: 24 January 2025
Reference: SWANK/WCC/DIS-09
📎 Download PDF – 2025-01-24_SWANK_Email_KirstyHornal_PanicAttackDisclosure_SewerGasTrigger_SupportRetaliationCycle.pdf
Emotional and medical disability disclosure sent to Westminster Children’s Services. Documents post-crisis trauma, fear of institutional punishment, environmental exposure, and the silencing of care. The email is pleading, clear, and ignored — like most things that are inconvenient and true.
I. What Happened
Polly Chromatic sent a message to Kirsty Hornal at WCC. In it:
She disclosed panic attacks, breathing complications, and trauma-linked shutdown
She stated that trying to speak led to previous institutional retaliation
“People call social workers on me when I try to talk”
She traced her panic disorder back to a sewer gas leak in October 2023
She said, very simply, that she would rather write than speak
She signed it softly, emotionally, and clearly — from a position of pain, not protest
Kirsty replied with a breezy:
“Hi Noelle. Thank you for your email.”
As if it were a scheduling request — not a trauma statement.
II. What the Email Establishes
That breathing-related disability was linked to an environmental hazard (not mental health)
That every past attempt to speak or seek help led to being reported
That verbal shutdown is protective, not resistant
That the parent was asking for a humane form of contact
That Westminster’s worker showed no clinical response, no safeguarding shift, no policy engagement
It’s not silence if it’s strategic.
It’s not casual if it’s clinical.
And it’s not support if it’s always watching.
III. Why SWANK Filed It
Because no one should have to explain why they don’t want to speak — especially when the answer is they were punished every time they did. Because sewer gas isn’t a metaphor. Because being ignored isn’t the worst part — being punished for honesty is.
SWANK archived this because:
It proves emotional trauma was articulated directly to the safeguarding lead
It reveals the conversion of honesty into surveillance
It links physical collapse to environmental exposure the system never acknowledged
It captures institutional emotional indifference, embedded in two lines of reply
IV. Violations
Equality Act 2010 –
• Section 20: Communication adjustment not applied
• Section 26: Ongoing harassment by mischaracterising refusal to speak
• Section 27: Pattern of retaliation after disclosureHuman Rights Act 1998 –
• Article 3: Psychological harm through institutional gaslighting
• Article 8: Surveillance in the guise of support, eroding family privacyChildren Act 1989 –
• Failure to assess or respond to parent’s trauma history and vulnerability
• Emotional abuse through systemic disregardEnvironmental Health Duty (Public Authority) –
• Sewer gas exposure linked to panic, ignored completely
V. SWANK’s Position
You don’t get to smile at someone while you ignore their collapse. You don’t get to thank them for their trauma and continue to show up like it never happened. And you certainly don’t get to pretend it’s voluntary when they’ve told you that trying to speak already got them reported.
SWANK London Ltd. recognises this file as a clinical and testimonial document — a log of trauma, disability, and retaliatory silence dressed up as professionalism.
⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡ Every entry is timestamped. Every sentence is jurisdictional. Every structure is protected. To mimic this format without licence is not homage. It is breach. We do not permit imitation. We preserve it as evidence. This is not a blog. This is a legal-aesthetic instrument. Filed with velvet contempt, preserved for future litigation. Because evidence deserves elegance. And retaliation deserves an archive. © 2025 SWANK London Ltd. All formatting and structural rights reserved. Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.