⟡ “Three Children. One Mother. No System.” ⟡
The hospital never called. So the mother emailed — again — to offer all available times.
Filed: 21 November 2024
Reference: SWANK/NHS/EMAIL-06
📎 Download PDF – 2024-11-21_SWANK_Email_Reid_DisabledChildrenRespiratoryConcern_VisitCoordination.pdf
An exhausted but composed email to Dr Philip Reid reveals ongoing respiratory concerns in three of the author’s disabled U.S. citizen children, and institutional reliance on her willingness to self-schedule crisis care.
I. What Happened
On 21 November 2024, Polly Chromatic emailed Dr. Reid requesting an appointment for three of her children: Heir, Kingdom, and Prerogative — all showing signs of respiratory distress.
Heir had been in critical condition earlier
Kingdom was deteriorating
Prerogative, though improving, remained unwell
The tone was calm. The message was clear:
“I can come in whenever you want.”
The email ended with a reminder that she would take them to A&E if needed — a threat disguised as grace.
She copied Kirsty Hornal and Laura Savage for accountability.
II. What the Complaint Establishes
Escalating respiratory symptoms in three vulnerable children
Lack of proactive scheduling by the consultant
Reliance on the mother’s flexibility and silence
Documentation of worsening conditions and clinical concern
Continued disregard for parental disability and family burden
III. Why SWANK Filed It
Because one mother shouldn’t be scheduling her own child’s emergency care.
Because she shouldn’t have to follow up — again — when her children can’t breathe.
Because this isn’t parenting — it’s triage.
IV. Violations
Duty of care breach by NHS (Reid) through delay and non-response
Passive safeguarding neglect by WCC (Hornal)
Breach of disability recognition protocols (verbal exemption ignored)
Systemic failure to implement proactive health interventions
Undue burden on a disabled caregiver to manage three vulnerable patients alone
V. SWANK’s Position
There is no drama in this email.
Only danger.
It documents three children at risk —
and a mother offering to make herself available
at any time
on any day
to a system that refuses to call her back.
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