Verbal Disregard, Medical Denial, and the Echo Chamber of No Reply

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🖋 SWANK Dispatch | 24 November 2024
“Refusal Is Not a Misunderstanding. It’s a Strategy.”

Filed Under: Adjustment Refusal · A&E Negligence · Hospital Lies · Communication Shutdown · Asthma Mismanagement · SWANK London Ltd

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Dear Kirsty & Colleagues in Selective Incompetence,

I wrote:

“Your hospitals refuse to treat us when we go to A&E due to ignorance about asthma.”

And I meant it.
They don’t fail to treat — they punish us for presenting.
Their protocol is disbelief. Their attitude is sanctioned negligence.

“You all refuse to provide adjustments when we are compromised verbally.”

This is not a misunderstanding.
It is a coordinated refusal. A tactic. A weapon.
What you call policy, we experience as entrapment.

“I can’t explain my perspective.”
“No one will give me the hospital’s perspective, and I’ve been asking for this for an entire year.”

A year of silence.
A year of being ghosted in writing while suffocated in person.
And what do I get in return?

Lies from St Thomas’.
Lies smoother than breath. Lies with laminated name tags.
Lies told in fonts of faux concern.

This isn’t miscommunication.
It is institutional contempt — cleverly disguised as clinical decorum.

You do not get to call it support when it’s silent, slow, and strategically cruel.

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📍 Declined. Documented. Disbelieved.
Polly Chromatic
Diagnosed with Asthma, Not Amnesia
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Refusals Filed.

Refusing Adjustments Isn’t a Mystery—It’s Abuse.

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🖋 SWANK Dispatch | 24 November 2024

YOU’VE IGNORED ME FOR A YEAR. SO DON’T PRETEND TO BE CONFUSED.

Also titled: “The Twelve-Month Breathless Farce.”

Filed From: Flat 22, 2 Periwinkle Gardens, London W2
Author: Polly Chromatic, Director, SWANK London Ltd.
Filed Under: NHS Litigation Docket · Respiratory Neglect · Disability Adjustment Breach · A&E Hostility · Written-Only Mandate · Public Body Stonewalling · SWANK Exhaustion Index

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🫁 THREE STATEMENTS THAT OUGHT TO HAVE BEEN SUFFICIENT—EVEN FOR YOU:

“Your hospitals refuse to treat us when we go to A&E due to ignorance about asthma.”
“You all refuse to provide adjustments when we are compromised verbally.”
“No one will give me the hospital’s perspective and I’ve been asking for this for an entire year.”

Twelve months of legally sound, clinically grounded written notice.
In return: silence, avoidance, and ritualised incapacity.

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🧠 TRANSLATION (FOR THE PROFESSIONALS WHO REQUIRE REPEATED INSTRUCTION):

I am asthmatic.
My children are asthmatic.
We attend A&E.
You withhold treatment.
I invoke disability law.
You demand verbal performance.
I explain.
You loop.
I cite.
You erase.

This is not safeguarding.
This is slow-motion sabotage in bureaucratic costume.

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🗣 ACCESS STATEMENT (LEGALLY DECLARED, SOCIALLY DISMISSED):

“I suffer from a disability which makes speaking verbally difficult. I prefer to communicate telepathically to minimise respiratory strain; however, email is fine.”

You turned a lawful accommodation into a compliance test.
You failed.

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📎 CLOSING ENTRY IN THE BREATHLESS LEDGER:

You withheld care.
You refused access.
You looped me for a calendar year.
You rebranded medical trauma as procedural confusion.

I do not owe you another syllable.
You owe me twelve months of rectification—and a permanent entry in the archive.

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Polly Chromatic
Director, SWANK London Ltd.
Flat 22, 2 Periwinkle Gardens, London W2
🌐 www.swanklondon.com
✉ director@swanklondon.com
⚠ Written Communication Only – View Policy

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