⟡ Gaslight, Gatekeep, Get Infected: Housing Complaint No. 12060761 and the Chronic Absence of Environmental Governance at RBKC ⟡
A Multi-Agency Email to All the People Who Still Can’t Explain Why the Toilet Smells Like Industrial Retaliation
Filed: 14 February 2024
Reference Code: RBKC-ENVHOUSING-2024-TOXIC-FAILURE
Court File Name: 2024-02-14_HousingComplaint_12060761_5_Fwd_ResponseToKevinThompson.pdf
Summary: A layered escalation by Polly Chromatic, tracing three tiers of housing and medical complaint through a forwarded email chain, sent to every entity that has ever failed to fix the air, the flat, or the record.
I. What Happened
On 14 February 2024, Polly Chromatic submitted a formally furious housing complaint to Kevin Thompson of the Royal Borough of Kensington and Chelsea, escalating Reference 12060761. The complaint was also sent — in one elegant digital sweep — to:
Environmental Health
The Housing Ombudsman
Guy’s and St Thomas’ NHS Trust
Chelsea and Westminster NHS Trust
RBKC Complaints Team
Samira Issa, Family Services
Glen Peache
Eric Wedge-Bull
The Environment Agency
Why? Because all had participated — actively or passively — in ignoring, gaslighting, or retaliating against Polly Chromatic whenever she raised concerns about housing-based environmental illness affecting her children and herself.
II. What the Email Establishes
That despite multiple referrals and documented health effects, no agency had provided resolution, repairs, or safe placement.
That Polly has had to re-explain her medically and legally significant complaint dozens of times, without lawful accommodation.
That the institutional response to her raising environmental concerns has consistently been deflection, delay, or surveillance.
That multi-agency misconduct now amounts to environmental discrimination by administrative fatigue.
III. Why SWANK Logged It
Because a mother should not have to CC ten people to ask why her lungs burn and her children’s noses bleed.
Because when the toilet is leaking toxins and the authorities leak liability, we file the record where neither can hide.
Because Polly Chromatic does not have time to re-explain the symptoms caused by state-owned air — she is too busy filing you.
Because environmental illness is not a metaphor. It is a claim.
And this is now part of the Retaliation Timeline.
IV. Violations
Environmental Protection Act 1990 – Failure to respond to statutory nuisance
Housing Act 2004 – Unresolved hazards, failure to comply with fitness standards
Equality Act 2010 – Discrimination via failure to accommodate disability-related environmental harm
Children Act 1989 – Risk to child welfare through known housing-related medical hazard
Human Rights Act 1998 – Breach of Article 8 (Right to Private and Family Life)
V. SWANK’s Position
This is not just a housing complaint — it is a forensic exhibit in the borough’s long history of institutional decay and medical deflection.
Every time Polly Chromatic contacts the authorities, she is ignored — until retaliation arrives instead of repair.
This file proves the pattern:
Speak up → Get surveilled.
Complain → Get ignored.
Persist → Get punished.
But now, we archive.
And RBKC can’t redact the iCloud trail.
⟡ SWANK London Ltd. Evidentiary Archive
Downloaded via www.swanklondon.com
Not edited. Not deleted. Only documented.
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