“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe
Showing posts with label nhs coordination. Show all posts
Showing posts with label nhs coordination. Show all posts

You Received the Referral. And Still Asked Me to Speak.


⟡ I Told You My Daughter Couldn’t Breathe. You Asked Me to Call. ⟡
“The GP referred us to A&E. I emailed. You insisted on voice contact.”

Filed: 21 November 2024
Reference: SWANK/WCC-NHS/EMAILS-20
📎 Download PDF – 2024-11-21_SWANK_EmailChain_WCC-NHS_HonorOxygenCrisis_AandEReferral_DisabilityNote.pdf
Chain of correspondence between parent, GP, and Westminster staff documenting Heir’s oxygen distress, formal NHS referral to A&E, and ignored disability adjustments by social work.

I. What Happened

On 21 November 2024, the parent emailed Westminster Children’s Services, copying NHS contacts, to report:

  • Her daughter Heir’s oxygen levels had dropped dangerously

  • Her GP, Dr. Reid, was informed and had recommended A&E attendance

  • Medical documentation was provided

  • The parent also reasserted her written-only disability adjustment, citing respiratory and psychiatric risk

Despite this, Westminster’s social worker requested verbal contact, showing disregard for the ongoing medical situation and previously agreed communication protocol.

II. What the Complaint Establishes

  • That the parent followed correct clinical channels and documented Heir’s emergency

  • That NHS and social services were updated in writing, with specific referrals and real-time data

  • That Westminster social workers again attempted verbal contact, despite medical risk and legal adjustments

  • That emergency communication was met not with support — but with procedural power games

  • That institutional authority was once again used to undermine disability-based autonomy

III. Why SWANK Logged It

Because when your child is referred to A&E for oxygen loss,
and the response is “can we call you?” —
you’re not receiving care. You’re receiving control.

Because when you’ve already sent the file,
already spoken to the doctor,
already warned of the risk —
and they still want a phone call,
that’s not engagement. That’s erasure.

So we wrote it all down.
And now, they don’t just have the message —
they have the record.

IV. Violations

  • Equality Act 2010 – Section 20
    Written-only disability adjustment was knowingly disregarded

  • Human Rights Act 1998 – Articles 3 and 8
    Emotional and clinical harm sustained due to procedural disregard

  • Children Act 1989 / 2004
    Safeguarding failure to support a child in medical distress

  • Care Act 2014 – Duty of Communication and Risk Coordination
    Failure to communicate appropriately during oxygen-related emergency

V. SWANK’s Position

This wasn’t a refusal.
It was a crisis.

We didn’t ignore medical advice.
We followed it — and you ignored us.

We didn’t block contact.
We followed the law. You didn’t.

So now, we’ve added your silence
to the evidentiary archive.


⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.

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You Had the File. You Asked for a Phone Call Anyway.


⟡ She Couldn’t Breathe. Neither Could I. And They Still Asked Me to Call. ⟡
“The GP called. I responded in writing. The social worker asked for a phone call.”

Filed: 21 November 2024
Reference: SWANK/WCC-NHS/EMAILS-13
📎 Download PDF – 2024-11-21_SWANK_EmailAdjustment_WCC-NHS_HonorEmergency_VerbalDisabilityProtocol.pdf
Written response confirming verbal communication disability and coordinating emergency care for Honor. Safeguarding staff ignored the adjustment and requested a phone call anyway.

I. What Happened

On 21 November 2024, during an active respiratory emergency affecting both the parent and her daughter Honor, the parent:

  • Notified Kirsty Hornal and Dr Philip Reid that Heir’s oxygen levels remained dangerously low

  • Reaffirmed that verbal disability protocols were in place and that all communication must remain written-only

  • Coordinated via email with the GP

  • Declined a phone call requested by social services, citing her well-documented respiratory and psychiatric conditions

Despite knowing that the parent could not speak — and had already provided both a medical file and written updates— social services still attempted to escalate the interaction by demanding voice contact.

The email served as both a medical update and a formal refusal to breach the Equality Act.

II. What the Complaint Establishes

  • That Westminster Children’s Services knowingly disregarded a written disability adjustment during a respiratory emergency

  • That the NHS GP was able to comply with written-only communication, but the social worker chose not to

  • That the verbal communication request was neither urgent nor legally necessary

  • That this occurred while Heir’s oxygen levels were being monitored and the parent was physically unable to speak

  • That the safeguarding framework continues to prioritise procedural dominance over legal compliance

III. Why SWANK Logged It

Because when your child is having breathing trouble and so are you — and someone asks you to call them anyway —
you’re not dealing with care. You’re dealing with control.

Because when the GP understands your limits and still responds in writing,
but the social worker doesn’t —
you’re no longer dealing with miscommunication. You’re dealing with defiance.

This isn’t failure to understand.
It’s refusal to comply.

So we complied with the law.
They didn’t.
And now we have the email.

IV. Violations

  • Equality Act 2010 – Section 20
    Repeated failure to honour medically documented written-only adjustment

  • Human Rights Act 1998 – Articles 3 and 8
    Interference with bodily integrity and private family life during illness

  • Care Act 2014 – Statutory Safeguarding Guidance
    Ignored communication needs of disabled parent during acute care episode

  • Children Act 1989 / 2004
    Failure to engage appropriately during an active emergency involving a minor

V. SWANK’s Position

We weren’t trying to avoid contact.
We were trying to breathe.

We didn’t refuse support.
We refused harassment masked as protocol.

This wasn’t safeguarding.
It was disregard, repeated in real time.

And now — it’s logged.
And published.

⟡ This Dispatch Has Been Formally Archived by SWANK London Ltd. ⟡

Every entry is timestamped.
Every sentence is jurisdictional.
Every structure is protected.

To mimic this format without licence is not homage. It is breach.
We do not permit imitation. We preserve it as evidence.

This is not a blog.
This is a legal-aesthetic instrument.
Filed with velvet contempt, preserved for future litigation.

Because evidence deserves elegance.
And retaliation deserves an archive.

© 2025 SWANK London Ltd. All formatting and structural rights reserved.
Use requires express permission or formal licence. Unlicensed mimicry will be cited — as panic, not authorship.


No comments:

Documented Obsessions