“Though the Witch knew the Deep Magic, there is a magic deeper still which she did not know. Her knowledge goes back only to the dawn of time. But if she could have looked a little further back… she would have known that when a willing victim who had committed no treachery was killed in a traitor’s stead, the Table would crack and Death itself would start working backward.” - Aslan, C.S. Lewis, The Lion, the Witch and the Wardrobe

Procedural Discrimination by HMCTS and NHS Trusts – Failure to Provide Reasonable Adjustments for Disability (Ongoing Harm)


🏛️ Follow-Up Complaint to the Parliamentary and Health Service Ombudsman (PHSO)

Subject: Procedural Discrimination by HMCTS and NHS Trusts – Failure to Provide Reasonable Adjustments for Disability (Ongoing Harm)

Filed by: Polly Chromatic
Location: London, United Kingdom
📮 pollychromatic@me.com
Date Filed: 18 May 2025
Filed under: Structural Discrimination / Medical Mismanagement / Judicial Obstruction

I. ✒️ Introduction

This submission is a formal follow-up to my prior complaint lodged with the PHSO regarding:

  • HMCTS’s deliberate refusal to honour written communication adjustments required by law

  • Chelsea & Westminster NHS Trust’s complicity in clinically reckless safeguarding actions that endangered my life and the wellbeing of my children

The original submission was titled:
PHSO_Complaint_HMCTS_Crown_Court_Disability.pdf
Since that time, the pattern of discriminatory obstruction has not only persisted but escalated, intensifying procedural harm, respiratory destabilisation, and deprivation of legal remedy.

This is no longer a question of failure. It is a question of deliberate bureaucratic cruelty masquerading as standard practice.

II. 📉 Updates and Worsening Harm

1. HMCTS – Inner London Crown Court

Despite numerous written requests, medical certification, and a formal Subject Access Request, HMCTS continues to:

  • Deny reasonable adjustments in violation of the Equality Act 2010

  • Refuse to acknowledge my clinically mandated written-only communication needs

  • Block access to judicial process on the sole basis that I cannot speak aloud

This is not incompetence. This is calculated procedural exclusion.

2. NHS Trusts – Chelsea & Westminster + St Thomas’

Both institutions have engaged in conduct that is, at best, negligent and, at worst, institutionally retaliatory:

  • Refusal to acknowledge or act upon clinical evidence of respiratory risk

  • Repeated failure to annotate medical records despite lawful requests

  • Endorsement of falsified safeguarding histories that have directly contributed to psychological and physiological harm

  • Denial of accessible care plans required by diagnosed eosinophilic asthma and muscle tension dysphonia

3. Systemic Disability Obstruction

The combined conduct of HMCTS and NHS entities now amounts to:

  • Legal exclusion based on communication disability

  • Medical abandonment, particularly during crisis escalation

  • Safeguarding retaliation triggered as institutional response to lawful complaint

This is not miscommunication. This is targeted, cross-agency discrimination.

III. 🗂️ Supporting Evidentiary Archive

In support of this formal continuation, I submit the following expanded archive:

  • 📁 Master Abuse Record – Formal Addendum to N1 Claim (Finalised 18 May 2025)

  • 💼 N1 Claim Bundle – £23 million in damages filed against 17 public defendants

  • 🛡️ ICO Complaint – Disability Data Breaches (Filed May 2025)

  • 🌍 UN Special Rapporteur Submission (May 2025)

These materials collectively illustrate a pattern of systemic retaliation, data abuse, and disability erasure across agencies bound by public duty.

IV. ⚖️ Request for Action

I hereby request that the PHSO:

  1. Investigate the ongoing refusal by HMCTS to provide lawful accommodations under the Equality Act 2010

  2. Formally review the clinical and administrative conduct of NHS Trusts that failed to respect communication-based medical risk

  3. Assess cumulative harm across institutional actors who continue to rely on falsified or outdated records as a basis for obstruction

  4. Treat this submission as a formal extension of my existing complaint and escalate it internally to the appropriate ombudsman review tier

My participation is strictly via written correspondence, due to medical necessity. This limitation has been previously disclosed and medically documented.

Please confirm receipt and docketing of this submission within the expanded procedural archive.

Respectfully filed by:
Polly Chromatic
📍 London, United Kingdom
📮 pollychromatic@me.com
🖋️ Disabled does not mean disqualified. Silenced does not mean dismissed.


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