Justice Denied by Design: The Crown Court's Refusal to Accommodate Disability

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🎩 DISPATCH No. 2025-05-18–PHSO–CROWN-INACCESSIBLE
Filed Under: Due Process Derailed · Legal Theatre of Cruelty · Digital Ableism Chronicles

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TO:
Parliamentary and Health Service Ombudsman
Casework Team

FROM:
Polly Chromatic
Director, SWANK London Ltd.
Flat 22, 2 Periwinkle Gardens, London W2
✉ director@swanklondon.com
🌐 www.swanklondon.com
🗓 18 May 2025

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💼 SUBJECT:

Complaint – Inner London Crown Court & HMCTS

Refusal of Lawful Disability Adjustments
Where Justice Wears a Wig and Ignores the Equality Act

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Dear Casework Custodians,

Let us dispense with the theatre of diplomacy: I am writing to report what can only be described as a systemic farce—wherein His Majesty’s Courts and Tribunals Service (HMCTS) and the Inner London Crown Court have treated disability legislation as optional décor.

Despite:

• Repeated written requests,

• Lawful clinical evidence (Rafiq Report, 26 November 2024),

• And the foundational principles of equal access to justice,

…I was:

• ❌ Denied my medically essential written-only communication adjustment

• 🎭 Pressured to appear in person and engage in verbal contact, despite documented risk

• 🧾 Ignored in clear violation of Sections 20 and 29 of the Equality Act 2010

• 🧠 Subjected to psychological harm, procedural disadvantage, and discriminatory exclusion

• ⚖️ Denied access to justice—not by accident, but by repeated institutional neglect

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🏛 What I Did (To Be Ignored in Style):

I submitted formal complaints to:

• The Inner London Crown Court

• HMCTS

• The Judicial Conduct Investigations Office (JCIO)

All responded with resounding administrative nothingness. The performance of legality was maintained. The substance of justice was not.

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🕯 What I Require:

That the Parliamentary and Health Service Ombudsman conduct a full investigation into:

• This pattern of disability discrimination

• The operational and legal failures involved

• The violations of my human rights under both domestic and international law

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✒ Communication Protocol:

Correspondence must be in writing only. This is not negotiable. It is:

• 🩺 Clinically mandated

• 📜 Statutorily protected

• 📌 Previously ignored at cost

Consider this letter not merely a complaint, but a documented refusal to be silently excluded from the very system meant to uphold the rule of law.

Yours in principled indignation,
Polly Chromatic
Director, SWANK London Ltd.
Flat 22, 2 Periwinkle Gardens, London W2
✉ director@swanklondon.com
⚠ Written Communication Only – View Policy

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