The Email Was Fine Until It Made You Uncomfortable

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🖋 SWANK Dispatch | 24 November 2024

“We Came Here to Socialise, Not to Justify Our Lungs”

Filed Under: Email Silencing · Verbal Discrimination · NHS Ignorance · Communication Breakdown · Social Isolation · SWANK London Ltd

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Dear Kirsty,

A forwarded thread. An institutional snub. A decision not to read.

“I can’t speak in person verbally enough to explain all of this…”
“So I am confused as to how to communicate with anyone if no one wants to read my emails.”

That’s the point, isn’t it?
You don’t want communication. You want disappearance.
You want silence dressed as compliance, disability rewritten as inconvenience.

“We came here because we love the people and socialising…”
“…but people here don’t like that we have asthma.”

London promised connection.
Instead, we were handed interrogation—oxygen-policed and socially misread.

And then came the official closure:

“We would be grateful if you do not copy us into any further emails.”

There it is.
The bureaucratic “Shh.”
Not dialogue—dismissal.
Not safeguarding—erasure.

But unlike you, I file it.
Not for revenge. For record.
So the next time you pretend this never happened, the archive will say otherwise.

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📍 Socialising Declined. Documentation Activated.
Polly Chromatic
Founder of Asthmatic Integration & Email-Based Resistance
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Breathings Monitored.

Verbal Access is a Privilege, Not a Prerequisite

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🖋 SWANK Dispatch | 24 November 2024
“You Want Me in Therapy? Then Learn to Listen Without Sound.”

Filed Under: Adjustment Refused · Therapy Blocked · Community Blame Reversed · Systemic Ignorance · Parental Isolation · SWANK London Ltd

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Dear Kirsty,

“I’d love to go to therapy, but no one will provide adjustments for my disability needs…”

It is not a matter of willingness.
It is a matter of access.
And I am not the barrier.

“This limits my ability as well as my kids’ ability to integrate into the community at all.”

Yes—because exclusion is not always locked doors.
Sometimes it’s a silence that arrives after your request has been read and dismissed.

“It is not our problem. It is your community’s problem.”

Correct.
Because we are not malfunctioning.
We are misunderstood.

“You keep expecting us to behave like people who don’t have a disability—and we can’t.”

This is not noncompliance.
This is incompatibility with your ableist expectations.

Your mental health support is a maze with no ramp.
Your "inclusion" requires performance.
Your "care" comes with a voice-based entrance exam.

“Someone needs to call the mental health practice and help them understand…”

Until then, you’re not offering therapy.
You’re prescribing trauma rehearsal.

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📍 Archived Without Appointment.
Polly Chromatic
Accessibility Strategist & Community Outsider by Force, Not Choice
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Misunderstandings Noted.

Stop Expecting Us to Breathe Like You Do

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🖋 SWANK Dispatch | 24 November 2024
“Therapy Is Not a Cure for Institutional Ableism”

Filed Under: Adjustment Denied · Therapy Blocked · Disability Misunderstood · Verbal Coercion · Community Exclusion · SWANK London Ltd

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Dear Kirsty,

“I’d love to go to therapy but no one will provide adjustments for my disability needs…”

That is not defiance.
That is the documentation of exclusion.

Not a lack of willingness — a lack of access.
Not refusal — obstruction.
A blockade made of unacknowledged needs and verbal tyranny disguised as procedure.

“This limits my ability as well as my kids’ ability to integrate into the community at all.”

And yet, the blame lands on us—
As though exclusion were a matter of attitude, not architecture.

“You keep expecting us to behave like people who don’t have a disability, and we can’t.”

Can’t, not won’t.
That difference defines the law.
Your refusal to grasp it is not a misunderstanding. It is a violation.

“Someone needs to call the mental health practice and help them understand…”

Indeed. Because until they comprehend communication that does not rely on breath and noise,
therapy is not therapy.
It is a performative corridor of pain, lined with clinical ignorance.

You do not get to say I “declined support” when no support was ever offered in an accessible form.

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📍 Untherapised by Refusal, Not Resistance
Polly Chromatic
Advocate of Non-Verbal Integrity
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Adjustments Enforced.

Verbal Disregard, Medical Denial, and the Echo Chamber of No Reply

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🖋 SWANK Dispatch | 24 November 2024
“Refusal Is Not a Misunderstanding. It’s a Strategy.”

Filed Under: Adjustment Refusal · A&E Negligence · Hospital Lies · Communication Shutdown · Asthma Mismanagement · SWANK London Ltd

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Dear Kirsty & Colleagues in Selective Incompetence,

I wrote:

“Your hospitals refuse to treat us when we go to A&E due to ignorance about asthma.”

And I meant it.
They don’t fail to treat — they punish us for presenting.
Their protocol is disbelief. Their attitude is sanctioned negligence.

“You all refuse to provide adjustments when we are compromised verbally.”

This is not a misunderstanding.
It is a coordinated refusal. A tactic. A weapon.
What you call policy, we experience as entrapment.

“I can’t explain my perspective.”
“No one will give me the hospital’s perspective, and I’ve been asking for this for an entire year.”

A year of silence.
A year of being ghosted in writing while suffocated in person.
And what do I get in return?

Lies from St Thomas’.
Lies smoother than breath. Lies with laminated name tags.
Lies told in fonts of faux concern.

This isn’t miscommunication.
It is institutional contempt — cleverly disguised as clinical decorum.

You do not get to call it support when it’s silent, slow, and strategically cruel.

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📍 Declined. Documented. Disbelieved.
Polly Chromatic
Diagnosed with Asthma, Not Amnesia
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Refusals Filed.

The Abuse Cycle: Explained by the One Forced to Breathe Through It

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🖋 SWANK Dispatch | 24 November 2024
“My Lungs Are Not a Policy Debate”

Filed Under: Asthma Ignorance · Verbal Violence · Medical Misrecognition · NHS Gatekeeping · Disability Advocacy · SWANK London Ltd

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Dear Kirsty,

You received the email.
You read the subject line: “The abuse cycle.”
And still — you requested a meeting. A call.
A verbal medium, knowing full well that my voice is a medical casualty.

“Everyone tries to force me to explain things verbally…
and they also get angry if I try to communicate via email.”

This is not miscommunication.
This is discipline by design.
A coercive loop: pressure the disabled to perform, then punish them for failing to comply.

“When I get sick… the hospital is so ignorant about asthma that they refuse us treatment.”

You provoke the flare.
You deny the care.
You demand verbal grace from a throat clamped by protocol.

So here’s the official workaround — since you thrive on officialdom:

• A disability advocate to attend, not perform.

• A GP-issued directive stating what I’ve said a hundred times: Verbal harms me.

• A verbal ban in all clinical engagements. Not a preference — a protection.

This isn’t a request.
This is a legal wall dressed in velvet syntax.

And yes: your refusal will be archived.
Your escalation will be indexed.
Your silence will be printed.

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📍 Exhaled Calmly by:
Polly Chromatic
Archival Asthmatic · Sovereign Communicator of Breach Logic
✉ director@swanklondon.com
🌐 www.swanklondon.com
© SWANK London Ltd. All Loops Broken.